Service Advisor

4 weeks ago


Vaughanwoodbridge, Canada Tesla Full time
Service Advisor

Tesla Motors is seeking a highly skilled Service Advisor to join our team. As a Service Advisor, you will be the primary point of contact for customers, providing exceptional service and support throughout the vehicle service process.

Key Responsibilities:
  • Provide exceptional customer service and support, ensuring customer satisfaction and loyalty.
  • Communicate effectively with customers, technicians, and other stakeholders to resolve issues and provide updates.
  • Manage and prioritize customer requests, ensuring timely and efficient resolution.
  • Collaborate with the service team to ensure seamless communication and coordination.
  • Maintain accurate records and data, ensuring compliance with company policies and procedures.
Requirements:
  • High school diploma or equivalent required; post-secondary education in a related field an asset.
  • Minimum 2 years of experience in a customer-facing role, preferably in the automotive industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Strong problem-solving and analytical skills, with the ability to prioritize and manage multiple tasks.
  • Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

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