Service Advisor

7 months ago

Vaughan, Canada Pfaff Automotive Partners Inc. Full time

At Pfaff, we're a passionate team dedicated to delivering outstanding automotive experiences. We are searching for a customer service driven individual to work alongside our team as a Service Advisor.

Now in partnership with North America’s largest automotive retailer, Lithia and Driveway, it’s your chance to work for a Fortune 500 company and grow with us

As a Service Advisor, you will provide top-notch customer service, develop an understanding on the repair process, and handle all customer inquires or complaints.

If you have strong problem-solving, superb communication skills, and a commitment to customer satisfaction, join us as a Service Advisor and become an essential part of our team.

**Duties and Responsibilities**
- Assists all customers (in-person and over the phone) with service requirements ensuring optimum customer service.
- Responds to customer’s inquiries in a timely and accurate manner according to the policy of the dealership.
- Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.
- Creates/opens work orders for new customers and service; closes orders as appropriate.
- Invoices work orders and accepts payments from customers; submits reports and receipts to accounting.
- Provides quotes or estimates to customers regarding service needed.
- Advises customers of current status of their vehicle as well as any additional work that may be required.
- Performs other duties as required by the Service Manager to ensure the successful operation of the dealership.

**Skills and Qualifications**
- Experience in automotive field.
- 1-2 years of experience as Service Advisor is an asset.
- CDK experience.
- Japanese or Korean brand experience is an asset
- Aptitude for numbers.
- Valid Driver’s License and a clean driver’s abstract.

**Why Work For Pfaff?**
- **Competitive Compensation** - whether you are working in sales, service, parts, or in a support function, Pfaff offers a competitive compensation package.
- **Health Benefits** - full-time employees have access to health, dental, long-term disability and life insurance.
- **Vacation and Paid Time Off** - in addition to vacation, you are eligible for personal days and are also given the opportunity to purchase PTO (paid time off) days. All proceeds are donated to charity
- **Growth Potential **- we want to support your success We provide access to opportunities for growth in both Canada and the U.S.
- **Stock Purchase Program** - Pfaff employees can purchase the Lithia & Driveway stock (NYSE: LAD) at a discount.

We thank all applicants for their interest in Pfaff Automotive Partners - please note due to the volume of applicants, only those selected for an interview will be contacted.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Vaughan, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- service advisor: 2 years (required)

Work Location: In person

  • Automotive Service Advisor

    7 months ago

    Vaughan, Canada R&S Auto Service Ltd Full time

    _Automotive Service Advisor - No Weekends - Bonus Pay_ **Job description** **R&S Auto** R&S Auto is a family-owned auto repair facility that has serviced the North York and Vaughan community for the past 30+ years. We specialize in providing high quality preventative maintenance and service for imported and domestic vehicles alike. We are proud to have...

  • Service Advisor

    6 months ago

    Vaughan, Canada Audi Vaughan Full time

    Service Advisor Audi Vaughan, Vaughan, ON L4K 2M9 At Audi Vaughan, we're a passionate team dedicated to delivering outstanding automotive experiences. We are searching for a customer service driven individual to work alongside our team as a Service Advisor. Now in partnership with North America’s largest automotive retailer, Lithia and Driveway, it’s...

  • Service Advisor

    1 month ago

    Vaughan, Canada Vaughan Chrysler Full time

    WANT TOWORK for one of Canada’s Best Managed Companies? DilawriGroup is now actively searching for a  Service Advisor  to jointhe team at  Vaughan Chrysler . Apply tothis position if you:

  • Service Advisor

    7 months ago

    Vaughan, Canada Fountain Tire Full time

    Overview: Put yourself in the driver’s seat and get some traction at ** Fountain Tire Vaughan! **We are currently looking for a full time ** Inside Sales Associate/Service Advisor.** **Salary: $22 - $25/Hour depending on experience** **As part of the front-line staff, the Inside Sales Associate is responsible for ensuring that all customers are...

  • Automotive Service Advisor

    7 months ago

    Vaughan, Canada Seven View Chrysler Ltd. Full time

    The Service Consultant greets their customers in a timely and friendly manor, documents their customers concerns on a work order. They upsell recommended maintenances and services based on time and mileage of customers vehicle. The service advisors communicates with their customer throughout the day with updates and any additional repairs requiring...

  • Automotive Service Advisor

    3 months ago

    Vaughan, Canada R. Ferri Automotive Full time

    **About Us** At R. Ferri Automotive we strive to make every customer a customer for life. Engaged employees create satisfied customers and every employee is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our company. When you join the R. Ferri group,...

  • Service Advisor

    3 weeks ago

    Vaughan, Canada Tesla Full time

    What to ExpectTesla Motors is looking for an experienced Service Advisor to work on one of the most progressive vehicle brands in the world. This position requires a high-level customer and employee interaction, so the ideal candidate will not only possess the technical acumen but also the ability to provide a strong level of customer service. If you are...

  • Service Advisor

    7 months ago

    Vaughan, Canada Zanchin Automotive Group Full time

    Service Advisor career and employment opportunity awaits you. Lexus of Vaughan , part of Zanchin Automotive Group, a privately-owned network of 35+ successful dealerships that welcomes talent and enthusiasm, values people and contributions, and rewards performance and accomplishment, is looking for an experienced and enthusiastic  SERVICE ADVISOR to...

  • Parts Advisor

    7 months ago

    Vaughan, Canada Audi Vaughan Full time

    Parts Advisor Audi Vaughan Vaughan ON L4K 2M9 Are you passionate about automotive excellence and possess exceptional organizational skills?** We are **seeking** a dedicated and enthusiastic Parts Advisor with previous Audi experience to join our dynamic team at Audi Vaughan.** Now in partnership with North America’s largest automotive retailer, Lithia...

  • Automotive Service Advisor

    7 months ago

    Vaughan, Canada R. Ferri Automotive Full time

    **About Us** - At R. Ferri Automotive we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at R. Ferri Automotive is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that...

  • Automotive Service Advisor

    7 months ago

    Vaughan, Canada Maranello BMW Full time

    **About Us** - At R. Ferri Automotive we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at R. Ferri Automotive is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that...

  • Beauty Advisor

    7 months ago

    Vaughan, Canada Sephora Full time

    **Job ID**: 228716 **Location**: ON-Vaughan Mills (0858) **Address**: 1 Bass Pro Mills Dr, Unit #232, Vaughan, ON L4K 5W4, Canada (CA) **Hourly/Salaried**: Hourly (Non-Exempt) **Full Time/Part Time**: Part Time **Position Type**: Regular **Who we are behind the stripes**: Sephora has been changing the face of prestige cosmetics since its debut in 1970s...

  • Internal Service Advisor

    6 months ago

    Vaughan, Canada Zanchin Automotive Group Full time

    **Internal Service Advisor **career and employment opportunity await you.** - The Power to Move You_ **Martin Grove Volkswagen**, part of Zanchin Automotive Group, a privately-owned network of 35+ successful dealerships that welcomes talent and enthusiasm, values people and contributions, and rewards performance and accomplishment, is looking for an...

  • Junior Beauty Advisor

    7 months ago

    Vaughan, Canada Cloré Beauty Supply Full time

    **Get to Know Us** Cloré Beauty Supply is a chain of retail beauty supply stores that was established in 2012, with nine retail locations across Canada. Cloré Beauty Supply is not only Canada’s premier retailer of hair extensions, wigs, hair care products, skin care products and related accessories; at Cloré, we support each other so that we can build...

  • Bookkeeper/ Travel Advisor

    2 weeks ago

    Vaughan, Canada pg travel Full time

    **Overview** We are seeking a passionate and detail-oriented Travel Advisor to join our dynamic team. As a Travel Advisor, you will play a crucial role in helping clients plan and book their travel experiences, ensuring they receive exceptional service and personalized itineraries. Your expertise in travel arrangements and knowledge of various destinations...

  • Junior Parts Advisor

    3 months ago

    Vaughan, Canada Audi Vaughan Full time

    Junior Parts Advisor Audi Vaughan, Vaughan, ON L4K 2M9 Are you passionate about automotive excellence and possess exceptional organizational skills? We are seeking a dedicated and enthusiastic Jr. Parts Advisor to join our dynamic team at Audi Vaughan. Now in partnership with North America’s largest automotive retailer, Lithia and Driveway, it’s your...

  • Financial Advisor

    7 months ago

    Vaughan, Canada Scotiabank Full time

    Requisition ID: 195579 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Financial Advisor At Scotiabank we help employees build their futures - where they can be themselves and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching,...

  • Warranty Administrator/ Internal Service Advisor

    7 months ago

    Vaughan, Canada Zanchin Automotive Group Full time

    **Warranty Administrator**/Internal Service Advisor** **career and employment opportunity awaits you.** - The Power to Move You_ **Maple Hyundai**, part of Zanchin Automotive Group, a privately-owned network of 35+ successful dealerships that welcomes talent and enthusiasm, values people and contributions, and rewards performance and accomplishment, is...

  • Temporary Beauty Advisor

    1 month ago

    Vaughan, Canada Sephora Full time

    **Job ID**: 258044 **Location**: ON-Vaughan Mills (0858) **Address**: 1 Bass Pro Mills Dr, Unit #232, Ontario, ON L4K 5W4, Canada (CA) **Full Time/Part Time**: Part Time **Position Type**: Temporary **Who we are behind the stripes**: Sephora has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group...

  • Temporary Beauty Advisor

    7 months ago

    Vaughan, Canada Sephora Full time

    **Job ID**: 233455 **Location**: ON-Colossus (1504) **Address**: 7575 Weston Road - Unit 117C, Vaughan, ON L4L 9K5, Canada (CA) **Full Time/Part Time**: Part Time **Position Type**: Temporary **Who we are behind the stripes**: Sephora has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group...