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Business Analyst for Measurement Services

3 months ago


Penticton, British Columbia, Canada FortisBC Full time

Affiliation: MoveUP
Employment Status: Full-Time Regular
Salary: $3,010.00 Biweekly
Workplace Flexibility: No

As the leading energy provider in the province, with over a century of expertise, we are dedicated to delivering renewable energy, natural gas, electricity, and propane to 1.2 million customers.

We are in search of talented individuals to contribute to our mission of reshaping B.C.'s energy sector. Recognized as one of BC's Top Employers, we foster a diverse workforce of over 2,600 employees, committed to a safe and inclusive environment where everyone can connect, belong, and thrive. Together, we can create a brighter future for B.C.

Key Responsibilities
  • Formulates and sustains strategic plans for the systems in use and documents preliminary designs for system improvements, integration, and development in collaboration with management and business specialists.
  • Leads user work teams and external system maintenance/enhancement providers in ongoing system upkeep, enhancements, and development. Oversees the prioritization of the preventative maintenance schedule for current operational systems.
  • Ensures that system controls are established, documented, and operational to uphold data integrity.
  • Evaluates client needs and processes data to produce a variety of specialized reports for both internal and external stakeholders.
  • Designs and executes training needs assessments for user departments. Develops training materials tailored for adult learners based on these assessments.
  • Manages substantial projects effectively.
  • Advises other system administrators on system interfaces and business requirements.
  • Guarantees that user needs are fulfilled through the design and user acceptance testing of system modifications.
  • Prepares input for and provides guidance on the creation of business cases. Conducts post-implementation reviews to verify that benefits are realized and reports findings with recommendations for enhancements.
  • Delivers user training and support for both planned and existing systems.
  • Mentors users in the effective and consistent utilization of operational systems.
  • Conducts specialized studies related to operational systems, including research and analysis of information, and prepares reports with alternatives and recommendations.
  • Participates in evaluating internal and external software packages to meet project requirements and makes recommendations regarding their applicability and viability.
  • Responds to inquiries from internal and external auditors and finance regarding operational systems policies and procedures.
  • Performs minor related duties, including driving a vehicle, which do not affect the job rating.
Qualifications
  • Completion of a recognized post-secondary diploma in an appropriate computer technology, or an equivalent combination of relevant certifications.
  • A minimum of four (4) years of directly related experience.
  • Strong analytical and problem-solving capabilities.
  • Excellent interpersonal skills with both internal and external clients, as well as organizational skills.
  • Proficiency in managing multiple large-scale projects.
  • Effective oral and written communication skills, presentation abilities, and experience in adult training delivery, including the capacity to share knowledge and skills with others.
  • Advanced understanding of computer systems operations, environments, and peripherals. Proficient in applications software utilized at FortisBC and specialized software relevant to the department: SAP, SAP Business Warehouse, SAS, and Energy or equivalent.
  • Possession of a valid British Columbia Driver's license.
  • Capability to obtain a Passport for international travel.

Our dynamic workplace provides a broad array of challenging opportunities while ensuring a safe, inclusive, and diverse environment. We offer a competitive salary and benefits package, supporting lifelong career development. We also promote volunteerism and encourage contributions to the community.

FortisBC acknowledges and respects Indigenous Peoples in Canada, on whose Traditional Territories we all live and work. FortisBC is committed to Reconciliation with Indigenous Peoples and is guided by our Statement of Indigenous Principles.