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Senior Manager of Communications and Customer Service

2 months ago


Windsor, Ontario, Canada City of Windsor Full time $122,852 - $140,328
Job Title: Senior Manager of Communications and Customer Service

We are seeking a highly skilled and experienced Senior Manager of Communications and Customer Service to join our team at the City of Windsor. As a key member of our corporate services department, you will be responsible for developing and implementing an enterprise-wide corporate communications strategy that showcases our city's unique strengths and attractions.

Key Responsibilities:

  • Develop and implement a comprehensive corporate communications strategy that aligns with the city's goals and objectives.
  • Lead a team of communications professionals to create and disseminate engaging content across various channels.
  • Build and maintain strong relationships with stakeholders, including city council, senior executives, and external partners.
  • Provide strategic advice to senior leaders on communications and stakeholder engagement.
  • Coordinate the city's communication activities, including media relations, social media, and crisis communications.

Requirements:

  • University degree in Communications, Journalism, or a related field.
  • Minimum 6 years of experience in corporate communications, with a proven track record of success.
  • Excellent leadership and team management skills.
  • Strong strategic thinking and problem-solving abilities.
  • Excellent written and verbal communication skills.

What We Offer:

  • A competitive salary range of $122,852.35 to $140,328.45.
  • A comprehensive benefits package, including health, dental, and vision coverage.
  • A defined benefits pension plan.
  • Opportunities for professional development and growth.

How to Apply:

If you are a motivated and experienced communications professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.