Nail Salon Supervisor

5 days ago

Okotoks, Canada Regal Nails Salon and Spa Full time
Job Summary

We are seeking a highly skilled and experienced Nail Salon Supervisor to join our team at Regal Nails Salon and Spa. As a key member of our management team, you will be responsible for ensuring the smooth operation of our salon, providing exceptional customer service, and leading a team of nail technicians to deliver outstanding results.

Key Responsibilities
  • Leadership and Management
    • Supervise and coordinate the activities of 5-10 nail technicians
    • Establish and maintain a positive and productive work environment
    • Provide guidance and training to staff members to improve their skills and performance
  • Customer Service
    • Assist clients with special needs and provide exceptional customer service
    • Be the point of contact for emergency situations and handle them professionally
  • Operations and Administration
    • Ensure the smooth operation of computer equipment and machinery
    • Prepare and submit progress reports and other administrative tasks
    • Requisition and order materials, equipment, and supplies
  • Quality Control
    • Monitor and maintain high standards of quality and productivity
    • Provide technical advice and recommend measures to improve productivity and product quality
    Requirements
    • Education and Experience
      • Secondary (high) school graduation certificate or equivalent experience
      • 1 year to less than 2 years of experience in a similar role
    • Personal Qualities
      • Client focus and efficient interpersonal skills
      • Flexibility and ability to work in a fast-paced environment
      • Organized and reliable with excellent judgement
      • Team player with a positive attitude
    • Work Conditions
      • Combination of sitting, standing, and walking
      • Fast-paced environment with a high level of customer interaction
      Working Conditions
      • 35 hours per week
      • Permanent employment
      • English language proficiency

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