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Electronic Support Specialist
3 months ago
Position Overview:
The role of the Technical Customer Support Specialist involves providing exceptional service in a technical capacity. This position is essential for assisting clients with electronic components and systems.
Key Responsibilities:
- Addressing customer inquiries and troubleshooting electronic issues.
- Engaging with both dealers and end-users to resolve product-related challenges.
- Maintaining professionalism and composure during interactions with customers who may be experiencing difficulties.
Qualifications:
- Strong understanding of electronic principles and system interrelations.
- Proficiency in reading electronic data sheets and wiring diagrams.
- Previous experience in technical customer support (minimum of 1 year).
- Familiarity with Microsoft Office Suite.
What We Offer:
- Competitive salary range of $45,000.00 - $68,000.00 annually.
- Comprehensive benefits including dental, vision, and extended health care.
- Opportunities for professional growth within a dynamic company.
Work Environment:
This position is conducted in a collaborative and professional setting, where the Technical Customer Support Specialist plays a vital role in the success of the organization.
