Hotel Front Desk Associate
2 weeks ago
We are seeking a detail-oriented and customer-focused Night Auditor to join our team at Norsemen Inn. As a Night Auditor, you will be responsible for ensuring the smooth operation of our front desk and guest services during evening hours.
Key Responsibilities:- Guest Registration: Register arriving guests and assign rooms in a timely and efficient manner.
- Information Provision: Provide guests with information on hotel facilities and services, as well as points of interest in the area.
- Departure Processing: Process guests' departures, calculate charges, and receive payments.
- Inventory Management: Maintain an inventory of vacancies, reservations, and room assignments.
- Clerical Duties: Perform various clerical tasks, including faxing, filing, and photocopying.
- Customer Service: Provide exceptional customer service to guests, responding to their inquiries and resolving any issues that may arise.
Requirements:
- Secondary (high) school graduation certificate
- 7 months to less than 1 year of experience in a related field
- Permanent employment
- English as the primary language of work
- 32 hours per week
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