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Food Services Manager

2 months ago

Huntsville, Ontario, Canada SUBWAY Full time
About the Role

We are seeking a highly skilled Food Services Manager to lead our operations team at SUBWAY. As a key member of our management team, you will be responsible for overseeing the day-to-day activities of our restaurants, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Operations Management
    • Determine the type of services to be offered and implement operational procedures to ensure seamless execution.
    • Balance cash and complete balance sheets, cash reports, and related forms to maintain accurate financial records.
    • Conduct performance reviews to evaluate team members and provide constructive feedback for growth and development.
  • Financial Management
    • Cost products and services to optimize profitability and minimize waste.
    • Negotiate arrangements with suppliers for food and other supplies to secure the best possible deals.
  • Customer Service
    • Address customers' complaints or concerns in a timely and professional manner.
    • Provide exceptional customer service to ensure customer satisfaction and loyalty.
  • Team Management
    • Supervise a team of 3-4 people to ensure they have the necessary tools and resources to perform their duties effectively.
  • Work Environment
    • Work in a fast-paced environment with tight deadlines and high pressure to meet sales targets.
    • Stand for extended periods and perform physically demanding tasks as required.
Requirements
  • 1 year to less than 2 years of experience in a similar role.
  • Permanent employment with a 40-hour workweek.
  • Fluency in English as the primary language of communication.