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Assistant Store Leader

3 months ago


Oshawa, Ontario, Canada Torrid Full time

At Torrid, we embrace every shape, size, and curve of our clientele. Our retail locations provide a unique and exhilarating experience for both our customers and our team members. We are dedicated to fostering a welcoming, inclusive, and diverse culture that emphasizes open communication, empowerment, recruitment, training, development, and retention. We believe that the inclusion of varied backgrounds and perspectives is essential to our success.

As an Assistant Store Leader, you will play a vital role in cultivating a team atmosphere that promotes inclusivity and positive relationships. In this position, you will support the Store Manager in guiding and directing the team to meet store objectives, which encompass sales and profit targets, recruitment, performance management, training, and development.

Key Responsibilities:

  • Collaborate with the Store Manager to ensure the store meets company objectives and key performance indicators.
  • Provide leadership in maintaining an operationally efficient business by adhering to company policies, procedures, loss prevention strategies, payroll management, reporting, and scheduling.
  • Assist in recruiting, developing, and training top talent who are focused on sales, customer service, and fashion.
  • Exemplify The Torrid Connection and ensure the team delivers a shopping experience that fosters positive customer interactions and loyalty.
  • Support the Store Manager in executing merchandise strategies while ensuring a clean, consistent, and inviting store environment that encourages customer engagement.
  • Maintain effective communication with the Store Manager and District Manager.

Qualifications:

  • A minimum of six months of management experience in specialty or apparel retail, demonstrating a proven ability to lead teams to success and achieve sales performance.
  • Capability to multitask in a dynamic environment while remaining committed to delivering an exceptional customer experience.
  • Retail and fashion are constantly evolving, so adaptability and flexibility in response to various situations, challenges, job responsibilities, and work schedules are crucial for success.
  • A strong focus on fashion trends and the ability to stay informed about current styles.

Physical Requirements (with or without reasonable accommodation):

  • Ability to stand and walk throughout the scheduled shift.
  • Capacity to pack and unpack shipments, arrange and move store fixtures, and lift packages weighing up to 50 pounds.
  • Ability to reach for merchandise using ladders, step stools, and other retrieving tools.

Benefits:

We provide a comprehensive benefits package to employees, which may include:

  • Flexible scheduling, sick and personal time, a 50% associate discount, monthly bonus potential, mental health resources, and an employee stock purchase program (ESPP).

The job posting is intended to outline the general nature of work performed by associates in this role. It is not intended to be exhaustive of all duties and responsibilities and is subject to change.

We are proud to be an Equal Opportunity Employer and do not discriminate based on race, ancestry, color, sex, sexual orientation, gender identity, place of origin, age, disability, or any other protected status. Torrid has policies in place regarding accommodations for applicants and employees with disabilities.