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Business Systems Analyst

2 months ago

Halifax, Nova Scotia, Canada Nova Scotia Liquor Corporation (NSLC) Full time
About the Role

The Nova Scotia Liquor Corporation (NSLC) is seeking a highly skilled Business Systems Analyst to join our IT team. As a key member of our team, you will be responsible for supporting and maintaining our enterprise applications, working closely with business stakeholders to analyze, design, and implement software solutions that meet the strategic objectives of the organization.

Key Responsibilities
  • Analyze and design enterprise application and data-related software solutions to meet business needs and strategic initiatives.
  • Identify, elicit, and document business and technical requirements, define business rules, and communicate requirements for the implementation of business and technical solutions.
  • Research and recommend solutions related to business process, application, and/or data-related issues.
  • Develop effective relationships with business stakeholders to ensure software solutions effectively meet business needs.
  • Facilitate and negotiate to arrive at business process and/or business system solutions with internal customers and external business partners.
  • Work effectively with third-party vendors to coordinate and manage implementation tasks.
  • Develop and document application design and/or change specifications.
  • Monitor and stay current in the evolving fields of database design, data modeling, retail industry software, industry best practices, and IT and business management best practices.
  • Provide second-level support for business systems troubleshooting and problem resolution.
  • Participate in an after-hours on-call rotation.
Requirements
  • 3-5 years of experience working as a Business Systems Analyst.
  • A university degree or equivalent in IT or business and/or relevant discipline.
  • Strong written and verbal communication skills.
  • Hands-on experience in an integrated ERP environment, ideally in SAP.
  • Experience providing second-level support for business systems troubleshooting and problem resolution.
  • Experience in requirements gathering, functional and technical specifications definition, testing, and technical documentation.
Preferred Qualifications
  • ERP-level experience in any of the following in an applied business context: functional configuration, data analysis, system-to-system interface design, solution design, and/or solution implementation.
  • Business process mapping.
  • Working experience with an enterprise-level e-commerce web platform (such as SAP Hybris/Commerce Cloud, Adobe, or Oracle) or other web-based CMS solutions (such as Sitecore or SharePoint).

The ideal candidate will have a combination of supporting skillsets and knowledge with experience in enterprise application support and maintenance, business process analysis, and software solution design and implementation.