Clinical/Medical Office Assistant/Receptionist
1 month ago
At The University of British Columbia, we are seeking a highly skilled and experienced Clinical/Medical Office Assistant/Receptionist to join our team. As a key member of our administrative staff, you will provide advanced medical office assistance, administrative, clerical, or executive assistant support to UBC departments located on Point Grey Campus, Robson Square, or several hospital sites.
Job Summary:This is a full-time position that requires a high level of knowledge of medical insurance, with at least two years of experience in preparing claims and reconciling payments. You will be responsible for providing guidance and instructions, and liaising with medical plans to ensure that patients receive maximum benefits. You will also be responsible for verifying and printing insurance claim forms for reimbursement, troubleshooting insurance processes, and allocating payments in patient records.
Key Responsibilities:- Answers telephone and in-person queries from prospective and current patients about programs available for treatment.
- Books appointments for routine and urgent care patients.
- Provides guidance and instructions, and liaises with medical plans to ensure that patients receive maximum benefits.
- Verifies and prints insurance claim forms for reimbursement.
- Allocates payments in patient records from insurance remittances, and follows up problems with patients and insurance companies.
- May instruct students during orientation, once or twice per academic year, on reception procedures, patient payments, laboratory procedures, and other plans.
- May take daily payments of cash, cheques, credit cards, and direct deposit.
- Contacts patients by phone with outstanding accounts and NSF cheques to obtain payment.
- Closes patients' accounts and gathers information on accounts to be forwarded to a collection agency.
- May check laboratory items to ensure that pre-payment has been made or that pre-determination has been approved by plans.
- Enters data for Laboratory invoices into patient records.
- Prepares charts and computer records for patients.
- Responsible for setting up and maintaining a system for archiving and recycling medical charts.
- Maintains and operates a highly confidential electronic medical record system.
- High School graduation and completion of a Medical or Dental Office Assistant program (including terminology).
- Minimum of two years of relevant experience or the equivalent combination of education and experience.
- A high level of knowledge of medical insurance with at least two years of experience in preparing claims and reconciling payments.
- Knowledge of Ministry of Social Services coverage provided for patients with disabilities.
- Ability to maintain accuracy and attention to detail.
- Ability to type at 50 wpm and to operate the normal range of office equipment as may be required in the performance of duties, such as data entry systems, calculators, and copying machines.
- Excellent communication and organizational skills are required.
- Knowledge of medical terminology is required.
- Word processing/spreadsheet/computer experience required.
- Proficiency with electronic medical records.
- Ability to exercise tact and discretion.
- Ability to work in a fast-paced environment.
- Experience with patients who speak English as a second language and also patients with disabilities.
The average pay range is between $25.53 per hour (depending on the position you are placed into). We offer a generous benefits package and a dynamic work environment. If you are a motivated and detail-oriented individual who is passionate about providing excellent customer service, we encourage you to apply.
How to Apply:Please submit your application, including your resume and cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Equity and diversity are essential to academic excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.
If you have any accommodation or accessibility needs during the job application process, please contact the Centre for Workplace Accessibility at [insert contact information].
-
Medical Clinic Receptionist
2 weeks ago
Vancouver, British Columbia, Canada Revere Physiotherapy Full timeJob Title: Medical Clinic ReceptionistWe are seeking a highly organized and detail-oriented Medical Clinic Receptionist to join our team at Revere Physiotherapy. As a Medical Clinic Receptionist, you will be the first point of contact for patients and visitors, providing exceptional customer service and ensuring a smooth and efficient experience.Key...
-
Medical Clinic Receptionist
4 weeks ago
Vancouver, British Columbia, Canada Revere Physiotherapy Full timeJob Title: Medical Clinic ReceptionistWe are seeking a highly organized and detail-oriented Medical Clinic Receptionist to join our team at Revere Physiotherapy. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our patients and clients.Key Responsibilities:Greets patients and visitors, directs them...
-
Medical Clinic Receptionist
4 weeks ago
Vancouver, British Columbia, Canada Revere Physiotherapy Full timeJob Title: Medical Clinic ReceptionistWe are seeking a highly organized and detail-oriented Medical Clinic Receptionist to join our team at Revere Physiotherapy. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our patients and clients.Key Responsibilities:Greets patients and visitors, directs them...
-
Medical Clinic Receptionist
4 weeks ago
Vancouver, British Columbia, Canada Revere Physiotherapy Full timeJob Title: Medical Clinic ReceptionistWe are seeking a highly organized and detail-oriented Medical Clinic Receptionist to join our team at Revere Physiotherapy. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our patients and clients.Key Responsibilities:Provide administrative support to our...
-
Medical Clinic Receptionist
4 weeks ago
Vancouver, British Columbia, Canada Revere Physiotherapy Full timeJob Title: Medical Clinic ReceptionistWe are seeking a highly organized and detail-oriented Medical Clinic Receptionist to join our team at Revere Physiotherapy. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our patients and clients.Key Responsibilities:Provide administrative support to our...
-
Medical Clinic Receptionist
2 weeks ago
Vancouver, British Columbia, Canada Revere Physiotherapy Full timeWe are seeking a highly organized and detail-oriented Receptionist to join our team at Revere Physiotherapy. As a Receptionist, you will be the first point of contact for our patients and will be responsible for providing exceptional customer service, managing front desk operations, and maintaining accurate records.Key Responsibilities:Provide exceptional...
-
Medical Clinic Receptionist
2 weeks ago
Vancouver, British Columbia, Canada Revere Physiotherapy Full timeJob Title: Medical Clinic ReceptionistAbout the Role:We are seeking a highly organized and detail-oriented Receptionist to join our team at Revere Physiotherapy. As a Receptionist, you will be the first point of contact for our patients and will be responsible for providing exceptional customer service, managing front desk operations, and maintaining...
-
Medical Clinic Receptionist
3 weeks ago
Vancouver, British Columbia, Canada Revere Physiotherapy Full timeJob Title: Receptionist, Medical ClinicWe are seeking a highly organized and detail-oriented Receptionist to join our team at Revere Physiotherapy. As a Receptionist, you will be the first point of contact for our patients and will be responsible for providing exceptional customer service, managing front desk operations, and maintaining accurate records.Key...
-
Medical Clinic Receptionist
3 weeks ago
Vancouver, British Columbia, Canada Revere Physiotherapy Full timeJob Title: Receptionist, Medical ClinicWe are seeking a highly organized and detail-oriented Receptionist to join our team at Revere Physiotherapy. As a Receptionist, you will be the first point of contact for our patients and will be responsible for providing exceptional customer service, managing front desk operations, and maintaining accurate records.Key...
-
Medical Clinic Assistant
2 weeks ago
Vancouver, British Columbia, Canada Northshore Medical Clinic Full timeJob Title: Medical Clinic AssistantAbout the Role:We are seeking a highly organized and detail-oriented Medical Clinic Assistant to join our team at Northshore Medical Clinic. As a Medical Clinic Assistant, you will be responsible for providing administrative support to our healthcare professionals, ensuring the smooth operation of our clinic.Key...
-
Medical Clinic Receptionist
3 weeks ago
Vancouver, British Columbia, Canada Revere Physiotherapy Full timeJob Title: Receptionist, Medical ClinicWe are seeking a highly organized and detail-oriented Receptionist to join our team at Revere Physiotherapy. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our patients and clients.Key Responsibilities:Provide a warm and welcoming experience for patients and...
-
Medical Clinic Assistant
3 weeks ago
Vancouver, British Columbia, Canada Northshore Medical Clinic Full timeJob Title: Medical Clinic AssistantWe are seeking a highly organized and detail-oriented Medical Clinic Assistant to join our team at Northshore Medical Clinic.Job Summary:The Medical Clinic Assistant will provide administrative support to our healthcare professionals, ensuring the smooth operation of our clinic. This role involves a variety of tasks,...
-
Medical Clinic Assistant
4 weeks ago
Vancouver, British Columbia, Canada Northshore Medical Clinic Full timeJob Title: Medical Clinic AssistantWe are seeking a highly organized and detail-oriented Medical Clinic Assistant to join our team at Northshore Medical Clinic.Job Summary:The Medical Clinic Assistant will provide administrative support to our healthcare professionals, ensuring the smooth operation of our clinic. This role involves a variety of tasks,...
-
Medical Clinic Assistant
4 weeks ago
Vancouver, British Columbia, Canada Northshore Medical Clinic Full timeJob Title: Medical Clinic AssistantWe are seeking a highly organized and detail-oriented Medical Clinic Assistant to join our team at Northshore Medical Clinic.Job Summary:The Medical Clinic Assistant will provide administrative support to our healthcare professionals, ensuring the smooth operation of our clinic. This role involves a variety of tasks,...
-
Medical Clinic Assistant
4 weeks ago
Vancouver, British Columbia, Canada Northshore Medical Clinic Full timeJob Title: Medical Clinic AssistantWe are seeking a highly organized and detail-oriented Medical Clinic Assistant to join our team at Northshore Medical Clinic.Job Summary:The Medical Clinic Assistant will provide administrative support to our healthcare professionals, ensuring the smooth operation of our clinic. This role involves a variety of tasks,...
-
Medical Clinic Assistant
4 weeks ago
Vancouver, British Columbia, Canada Northshore Medical Clinic Full timeJob Title: Medical Clinic AssistantWe are seeking a highly organized and detail-oriented Medical Clinic Assistant to join our team at Northshore Medical Clinic.Job Summary:The Medical Clinic Assistant will provide administrative support to our healthcare professionals, ensuring the smooth operation of our clinic. This role involves a variety of tasks,...
-
Medical Clinic Assistant
4 weeks ago
Vancouver, British Columbia, Canada Northshore Medical Clinic Full timeJob Title: Medical Clinic AssistantWe are seeking a highly organized and detail-oriented Medical Clinic Assistant to join our team at Northshore Medical Clinic.Job Summary:The Medical Clinic Assistant will provide administrative support to our healthcare professionals, ensuring the smooth operation of our clinic. This role involves a variety of tasks,...
-
Medical Clinic Assistant
2 weeks ago
Vancouver, British Columbia, Canada Northshore Medical Clinic Full timeJob Title: Medical Clinic AssistantJob Summary: We are seeking a highly organized and detail-oriented Medical Clinic Assistant to join our team at Northshore Medical Clinic. As a Medical Clinic Assistant, you will be responsible for providing administrative support to our healthcare professionals, ensuring the smooth operation of our clinic.Key...
-
Medical Clinic Receptionist
3 weeks ago
Vancouver, British Columbia, Canada Revere Physiotherapy Full timeJob SummaryWe are seeking a highly organized and detail-oriented Medical Clinic Receptionist to join our team at Revere Physiotherapy. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth patient experience.Key ResponsibilitiesProvide warm and welcoming greetings to...
-
Medical Clinic Assistant
3 weeks ago
Vancouver, British Columbia, Canada Northshore Medical Clinic Full timeJob Title: Medical Clinic AssistantWe are seeking a highly organized and detail-oriented Medical Clinic Assistant to join our team at Northshore Medical Clinic.Job Summary:The Medical Clinic Assistant will provide administrative support to our healthcare professionals, ensuring the smooth operation of our clinic. This role involves a variety of tasks,...
