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Director of Risk Management and Compliance

2 months ago


Westmount, Quebec, Canada Crawford & Company Full time
Job Description

Crawford & Company is seeking a highly skilled and experienced Director of Risk Management and Compliance to lead our Third Party Risk Management Program. The successful candidate will be responsible for managing and improving our program to ensure effective collaboration within the team and across stakeholder groups.

Key Responsibilities:
  • Manage program-related activities and deliverables to ensure effective collaboration within the team and across stakeholder groups.
  • Oversight of the risk and controls defined across the third-party lifecycle throughout Crawford, across various global regions.
  • Play a key supporting role in identifying third-party requirements for technology and cyber third-party processes, including effective challenge and risk-informed recommendations.
  • Provide input into the third-party framework to account for the use and monitoring of emerging tech, e.g., digital resiliency rules (e.g. Digital Operational Resilience Act), the third-party requirements, and impacts to third-party risk programs across the enterprise.
  • Bilingual - fluent in French & English.
  • Four year college (Bachelor's Degree).
  • At least 5 years of Financial Services / Insurance Risk Management Experience (or other highly regulated field).
  • At least 2 year of experience producing executive level reporting and analysis.
  • At least 1 year experience in policy management.
  • Ability to articulate complex technical concepts in clear, concise, actionable manner through both written products and verbal communications.
  • Standard office tool capability, e.g., Excel spreadsheets.
Preferred Qualifications:
  • Prefer experience and understanding of regulatory requirements relating to;
  • Prefer experience and understanding of wider regulatory framework requirements including;
  • Prefer understanding and experience of the insurance claims handling processes, market dynamics and organizational structure.
  • Prefer understanding and experience of the Financial Services regulatory regime and wider legislative areas impacting third party risks.
Crawford & Company is an Equal Opportunity Employer

Crawford & Company is committed to diversity and inclusion. We welcome applications from visible minority group members, women, Aboriginal people, persons with disabilities, members of sexual minority groups and others who may contribute to the further diversification of ideas.

Crawford & Company is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Crawford & Company's own policies. We will work with applicants requesting accommodations at any stage of the hiring process.