Bilingual Insurance Advisor

1 month ago

Ottawa, Ontario, Canada Royal Bank of Canada Full time
Job Summary

We are seeking a highly skilled and bilingual Insurance Advisor to join our team at the Royal Bank of Canada. As an Insurance Advisor, you will be responsible for providing expert advice and guidance to clients on their home and auto insurance needs.

Key Responsibilities
  • Provide insurance advice and solutions to clients based on their needs through inbound calls
  • Exhibit a consistent, positive client experience with every conversation and resolve client concerns at first point of contact
  • Complete personalized needs assessments and reviews by leveraging tools, resources, and calculators to demonstrate value and support advice recommendations
  • Demonstrate a solid understanding of regulatory risk when underwriting and updating home & auto insurance policies
  • Use procedures effectively and seamlessly during conversations with clients
  • Cultivate and maintain relationships with partners to work as one RBC team
Requirements
  • Fluent in both French and English
  • Willingness and ability to successfully obtain the General Insurance License for Ontario (Other Than Life) and the General Insurance License for all provinces
  • Exceptional customer service skills with the ability to build strong relationships and connect with clients
  • Flexibility to work all shifts within the hours of operation
  • Digital literacy across a broad range of services
What We Offer
  • A comprehensive Total Rewards package that prioritizes your overall wellbeing
  • Flexible work arrangements and leaders who support your needs
  • An opportunity to have real impact on the lives of our clients and the communities you serve
Why Join Us

At RBC, we are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients, and communities.

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