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Lodging Operations Manager

2 months ago

Hope, Canada Employment and Social Development Canada Full time

Posted by Employment and Social Development Canada

Job Overview

We are seeking a dedicated individual to oversee the operations of our lodging facilities. This role requires a strong commitment to service excellence and the ability to manage a diverse team.

Key Responsibilities
  • Formulate and enforce operational policies and procedures
  • Recruit, train, and evaluate staff performance
  • Engage with suppliers to secure necessary materials and services
  • Conduct training sessions for new and existing staff
  • Manage client negotiations for facility usage
  • Prepare and oversee budgets, monitoring financial performance
  • Develop and execute marketing strategies
  • Coordinate maintenance and repair activities
  • Ensure compliance with established policies and procedures
  • Address and resolve customer inquiries and issues
  • Assist guests with specific requirements
  • Create and implement strategic business plans
  • Establish and manage work schedules
  • Maintain inventory control
Qualifications

Experience is preferred, but training will be provided. Candidates must be able to work on-site as remote work is not an option.

Technical Skills
  • Proficient in MS Word and MS Excel
  • Familiarity with Central Reservation Systems (CRS)
  • Knowledge of MS Office Suite
  • Experience with MS Outlook and MS PowerPoint
  • Proficient in MS Windows
Work Environment
  • Fast-paced and dynamic
  • Combination of sitting, standing, and walking
Personal Attributes
  • Strong client focus
  • Excellent interpersonal skills
  • Adaptability and flexibility
  • Proactive and self-motivated
  • Team-oriented mindset
Eligibility Criteria

Applicants must meet the following:

  • Must be a Canadian citizen, permanent resident, or temporary resident.
  • Must possess a valid Canadian work permit.

Note: Only qualified candidates will be considered for this position.

Important Notice

This job posting has been made available by the employer. The accuracy of this posting is ensured by the employer.