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Patient Service Representative

2 months ago

Barrie, Ontario, Canada Royal Victoria Regional Health Centre Full time

A key member of the ambulatory surgical clinics team, this role is responsible for providing exceptional patient care and support. The ideal candidate will possess excellent communication skills, be able to work independently and collaboratively as part of a professional team, and have a strong commitment to customer service.

Key Responsibilities:

  • Provide reception and communication services to patients and families
  • Schedule appointments and manage chart flow
  • Work collaboratively with the multidisciplinary team to ensure clinic needs are met
  • Utilize computerized systems, including Meditech and Microsoft Office, to manage patient information and schedules
  • Maintain departmental statistical data and order supplies as needed

Requirements:

  • Grade 12 or equivalent education
  • Medical Office Administration certificate or equivalent program
  • Proficiency in computerized systems, including Meditech and Microsoft Office
  • Excellent communication and customer service skills
  • Ability to work independently and collaboratively as part of a professional team

Working at Royal Victoria Regional Health Centre:

The Royal Victoria Regional Health Centre is a dynamic and fast-paced environment that requires flexibility and adaptability. As a member of our team, you will have the opportunity to work with a multidisciplinary team to provide exceptional patient care and support. We are committed to providing a safe and respectful work environment that promotes professional growth and development.