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Customer Service Associate

2 months ago

Casselman, Ontario, Canada Tim Hortons Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Night Shift Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional guest experiences and providing top-notch service to our customers.

Key Responsibilities
  • Provide excellent customer service to guests, ensuring a positive and memorable experience
  • Operate a cash register and process transactions accurately and efficiently
  • Prepare and serve food and beverages to guests, maintaining a clean and safe environment
  • Work collaboratively with other team members to achieve sales goals and maintain a high level of customer satisfaction
  • Participate in ongoing training and development to improve skills and knowledge
Why Work for Tim Hortons?
  • Paid training and development opportunities
  • Flexible scheduling to accommodate your needs
  • Opportunities for advancement and career growth
  • Competitive hourly rate starting at $17.00
  • Benefits package, including health and dental coverage
What We Offer

As a Night Shift Customer Service Representative at Tim Hortons, you will have the opportunity to work in a fast-paced and dynamic environment, where no two days are ever the same. You will be part of a team that is passionate about delivering exceptional guest experiences and making a difference in our community.

Requirements
  • High school diploma or equivalent required
  • Previous customer service experience an asset
  • Ability to work a variety of shifts, including nights and weekends
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask