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Customer Support Team Leader
3 months ago
The role of a Customer Service Supervisor at NEW RAVE CONVENIENCE involves overseeing the customer service department, ensuring high-quality service delivery, and managing team performance.
Qualifications- Education: Completion of secondary school or equivalent experience is required.
- Experience: Previous experience in a similar role is considered an asset.
The successful candidate will be responsible for:
- Leading and mentoring the customer service team.
- Monitoring service levels and implementing improvements.
- Addressing customer inquiries and resolving issues efficiently.
- Job Type: Permanent position.
- Language of Work: English.
- Working Hours: 30 to 40 hours per week.
Applicants should be prepared to answer the following:
- Are you legally authorized to work in Canada?
- Do you have prior experience in customer service?
- Are you currently residing near the job location?
