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Customer Experience Agent
2 months ago
We are a dynamic and growing company seeking a highly skilled Customer Service Agent to join our team. As a Customer Service Agent, you will be the primary point of contact for our customers, providing exceptional support and resolving issues in a timely and professional manner.
Key Responsibilities- Customer Support: Respond to customer inquiries via phone, email, and chat, providing accurate and timely solutions to their concerns.
- Issue Resolution: Investigate and resolve customer complaints in a fair and efficient manner, ensuring customer satisfaction and loyalty.
- Product Knowledge: Stay up-to-date on our products and services, providing customers with accurate information and recommendations.
- Communication: Develop and maintain effective communication with customers, colleagues, and management, ensuring seamless collaboration and issue resolution.
- Education: Secondary (high) school graduation certificate
- Experience: 3 years to less than 5 years
- Language: English
- Work Hours: 25 hours per week
- Dental Plan: Comprehensive dental coverage for you and your family.
- Disability Benefits: Protection for you and your loved ones in case of illness or injury.
- Health Care Plan: Access to a wide range of medical services and coverage.
- Vision Care Benefits: Comprehensive vision coverage for you and your family.
- RRSP: A registered retirement savings plan to help you save for your future.
We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
