Systems Technician
1 week ago
The Parliament of Canada is seeking a highly skilled Systems Technician to join its Digital Media and Connected Systems team. As a key member of this team, you will be responsible for maintaining, enhancing, and installing multimedia systems and technologies, including video, audio, security, controls, and other systems.
Key Responsibilities- Provide Tier 1 and Tier 2 client support for the installation, maintenance, and urgent problem-solving of systems.
- Collaborate with the team to design, test, and implement systems and equipment to respond to unique client requirements and event support parameters.
- Assist with the management of small- to medium-sized projects, helping to define requirements, designing, documenting, testing, creating, and implementing technical solutions and systems.
- Develop and maintain strong relationships with clients, effectively handling service requests and technical issues.
- A post-secondary degree or diploma in Engineering Technician or a related field, or an acceptable combination of education and/or relevant experience and training.
- Minimum of two (2) years of experience in technical support and problem-solving for a wide range of EISS (Enterprise Integrated Security Systems) equipment and systems.
- Experience in the design, testing, and implementation of systems and equipment to respond to unique client requirements and event support parameters.
- Experience assisting with the management of small- to medium-sized projects, helping to define requirements, designing, documenting, testing, creating, and implementing technical solutions and systems.
- Experience with high-level client relations and effective handling of service requests and technical issues.
- Knowledge of various technical equipment, including intrusion, access control, video surveillance, physical barriers, intercoms, and communication devices.
- Knowledge of the principles of electronics.
- Knowledge of how to assemble equipment racks, reading plans and technical diagrams, and thermal, cable, and electrical systems management.
- Experience and/or training in programming systems, including Lenel, Genetec, Milestone, TRAKA, Bosch, Jupiter, and Raritan.
- Knowledge of the principles of network computing, including types of routers and switches, basic IP, and MAC.
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