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Guest Services Supervisor

3 months ago

Bowmanville, Ontario, Canada 2693908 ONTARIO INC. Full time
Position Overview

We are seeking a dedicated Guest Services Supervisor to oversee the front desk operations at 2693908 ONTARIO INC. This role is essential in ensuring a seamless experience for our guests while managing daily activities.

Qualifications
  • Education: Completion of secondary school diploma
  • Experience: 2 to 3 years in a similar role
Key Responsibilities
  • Formulate and execute operational policies and procedures
  • Recruit, hire, and train new team members
  • Oversee and guide front desk staff
  • Conduct evaluations of employee performance
  • Facilitate training programs for staff development
  • Engage with clients to negotiate facility usage
  • Perform essential front desk functions
  • Initiate and manage marketing strategies
  • Uphold and enforce company policies
  • Address and resolve guest inquiries and issues
  • Establish and manage staff schedules
Supervisory Responsibilities
  • Manage a team of 1 to 2 employees
Work Environment
  • Employment Type: Permanent
  • Language: English
  • Work Hours: 35 to 40 hours per week