Counter Service Associate

3 weeks ago


Lincoln, New Brunswick, Canada Tim Hortons Full time
About the Role

We are seeking a highly motivated and detail-oriented Food Service Team Member to join our team at Tim Hortons. As a Food Service Team Member, you will play a critical role in providing exceptional customer service and ensuring the smooth operation of our restaurant.

Key Responsibilities
  • Food Preparation and Service
    • Prepare and cook food items to order, following established recipes and presentation standards.
    • Package and serve food and beverages to customers in a timely and efficient manner.
    • Maintain a clean and organized kitchen and dining area, adhering to health and safety standards.
  • Customer Service
    • Provide exceptional customer service, responding to customer inquiries and resolving any issues in a professional and courteous manner.
    • Take orders and operate a point-of-sale system to process transactions.
  • Inventory and Stock Management
    • Receive and stock inventory, including food, beverages, and supplies.
    • Monitor inventory levels and report any discrepancies to management.
  • Teamwork and Communication
    • Work collaboratively with other team members to achieve sales and customer service goals.
    • Communicate effectively with colleagues and management to ensure seamless operations.
Requirements
  • Education
    • No degree, certificate, or diploma is required for this role.
  • Experience
    • Previous experience in a food service or retail environment is an asset.
  • Skills
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and multitask.
    • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
Work Environment

This is a permanent, full-time position with a 35-hour workweek. The work environment is fast-paced and dynamic, with a focus on providing exceptional customer service and ensuring the smooth operation of our restaurant.



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