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Retail Store Manager

2 months ago


Toronto, Ontario, Canada Global Wireless Solutions Inc. Full time
Job Title: Retail Store Supervisor

Global Wireless Solutions Inc. is seeking a highly motivated and experienced Retail Store Supervisor to join our team. As a key member of our retail operations, you will be responsible for overseeing the daily activities of our sales floor, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Leadership and Supervision: Supervise and coordinate the activities of retail salespersons and sales clerks, providing guidance and support to ensure excellent customer service and sales performance.
  • Inventory Management: Organize and maintain inventory, ensuring accurate stock levels and efficient stockroom operations.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries, resolving issues, and ensuring a positive shopping experience.
  • Sales and Merchandising: Analyze sales data, identify trends, and implement strategies to drive sales growth and improve merchandising displays.
  • Store Operations: Oversee store operations, including cash handling, inventory management, and store maintenance.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 to less than 7 months of retail experience.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and strong leadership and problem-solving skills.
Work Environment:

Our retail store operates in a fast-paced environment, requiring the ability to work under pressure and maintain attention to detail. The ideal candidate will be able to stand for extended periods, work in a combination of sitting, standing, and walking, and maintain a high level of energy and productivity.

Personal Suitability:
  • Client Focus: Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Efficient Interpersonal Skills: Build strong relationships with colleagues, customers, and vendors, ensuring effective communication and collaboration.
  • Excellent Oral Communication: Clearly and effectively communicate with customers, colleagues, and vendors, both in person and over the phone.
  • Flexibility: Adapt to changing priorities and deadlines, ensuring seamless store operations and excellent customer service.
  • Organized: Maintain accurate records, manage inventory, and ensure efficient store operations.
  • Reliability: Demonstrate a strong commitment to attendance and punctuality, ensuring excellent customer service and store operations.
  • Team Player: Collaborate with colleagues to achieve sales goals, resolve issues, and maintain a positive work environment.

Global Wireless Solutions Inc. is an equal opportunities employer and welcomes applications from diverse candidates. If you are a motivated and experienced retail professional looking for a challenging and rewarding role, please submit your application.