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Restaurant Shift Manager

2 months ago


Vernon, British Columbia, Canada C-Lovers Fish & Chips Vernon Full time
Job Summary

We are seeking a skilled Shift Manager to join our team at C-Lovers Fish & Chips Vernon. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our restaurant, including managing staff, maintaining high standards of customer service, and overseeing food preparation and presentation.

Key Responsibilities
  • Staff Management: Train and develop staff in job duties, sanitation, and safety procedures to ensure a positive and productive work environment.
  • Inventory and Supplies: Estimate and manage ingredient and supply requirements to maintain efficient meal preparation and minimize waste.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner, ensuring a high level of customer satisfaction.
  • Reporting and Administration: Prepare and submit reports, balance cash, and complete balance sheets and related forms to maintain accurate financial records.
  • Operations Management: Plan, organize, direct, control, and evaluate daily operations to ensure seamless service delivery and maintain high standards of quality.
Requirements
  • Education: Secondary (high) school graduation certificate or equivalent experience.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Language: Fluency in English.
  • Work Schedule: 32 to 40 hours per week.