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Reception Clerk

2 months ago

Edmonton, Alberta, Canada Organic Nails & Spa Inc Full time
About the Role

We are seeking a highly organized and detail-oriented Reception Clerk to join our team at Organic Nails & Spa Inc. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a smooth experience for our clients.

Key Responsibilities
  • Greet and Assist Clients

Our ideal candidate will be able to greet clients in a friendly and professional manner, direct them to the appropriate service area, and provide basic information as needed.

Provide Customer Service

You will be responsible for providing excellent customer service, answering questions, and resolving any issues that may arise.

Process Information and Orders

Our Reception Clerk will be responsible for obtaining and processing information required to provide customer service, including taking orders for office supplies and scheduling appointments.

Maintain Records and Logs

You will be responsible for maintaining accurate work records and logs, including tracking client interactions and service requests.

Answer Telephone and Relay Messages

Our ideal candidate will be able to answer telephone calls and relay messages to the appropriate team members in a timely and professional manner.

Calculate Billing Charges

You will be responsible for accurately calculating billing charges and providing clients with clear and concise information.

Requirements
  • Education

A secondary (high) school graduation certificate is required.

Experience

While experience is an asset, we are open to training the right candidate. A permanent position with 30-40 hours per week is available.

Language

Fluency in English is required.