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Hospitality Operations Supervisor
3 months ago
The role of the Accommodations Manager is pivotal in ensuring the smooth operation of our hospitality services. This position involves overseeing daily activities and maintaining high standards of guest satisfaction.
Educational Requirements- Completion of secondary (high) school education is mandatory.
- Formulate and enforce operational policies and procedures.
- Manage and lead the team effectively.
- Engage in negotiations with vendors for necessary supplies.
- Conduct training programs for staff development.
- Handle front desk operations and guest interactions.
- Prepare financial budgets and oversee income and expenditures.
- Execute marketing strategies to enhance business visibility.
- Address and resolve guest complaints and inquiries.
- Devise and implement strategic business plans.
- Maintain organized inventory systems.
- Set organizational goals and approve relevant policies and initiatives.
Focus on Operations Management within the hospitality sector.
Work Environment- Fast-paced and dynamic work setting.
- Ability to perform under pressure is essential.
- Demonstrates flexibility and adaptability.
- Strong team collaboration skills.
- Highly organized and detail-oriented.
- Minimum of 7 months to less than 1 year of relevant experience.
- Permanent position with a commitment to excellence.
- Work language is English.
- Standard working hours are 35 hours per week.