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Part Time Store Leader

2 months ago

Brampton, Ontario, Canada Genuine Canadian Corporation Full time

About Genuine Canadian Corporation

Genuine Canadian Corporation is a leading North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands. We're the #1 most-purchased children's clothing brand, and we've become an industry leader by providing quality products and lasting careers for our team members.

Job Summary

We're seeking a Part Time Supervisor to join our team As a Part Time Supervisor, you will be the first face of the brand for growing families, welcoming customers with a warm greeting and providing assistance with our product styles, features, and benefits. You'll maintain a genuine customer focus on the sales floor, foster a positive, safe, and inclusive environment for employees and customers, and consistently model service standards and omni-channel experience while coaching others to success.

Key Responsibilities

  • Become a product and brand expert of our brands to help families navigate every moment from preemie to size 14
  • Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
  • Maintain a genuine customer focus on the sales floor
  • Foster a positive, safe, and inclusive environment for employees and customers
  • Consistently model service standards and omni-channel experience while coaching others to success
  • Lead and execute an assigned business focus area through planning and detailed follow through
  • Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution
  • Utilize customer feedback to identify areas of opportunity to implement actions to drive results
  • Build customer loyalty through Company sponsored programs
  • Offer consistent, in the moment feedback to store team and raise performance concerns to Store Manager
  • Recognize exceptional performance through positive reinforcement and appreciation
  • Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls

Requirements

  • A positive and solutions-oriented mindset
  • Effective and professional verbal and written communication skills
  • The ability to manage multiple tasks at once
  • Proficient Computer and technology skills (Outlook, Excel, Web navigation, etc.)
  • A variety of skills and experiences
  • A high school diploma

What We Offer

  • Schedules that fit your life. Our hours of operation allow you to balance work and personal activities - whether you have class, enjoy a morning workout, or manage carpool.
  • Benefits and perks that make life better, including an Employee Assistance Program, mental health benefits, a 30% discount on our brands, referral bonuses, and much more
  • The opportunity to learn and build skills and grow as an individual. We provide professional and personal development to help shape your career.
  • Development programs to help you grow in your current role and beyond. Whether you're looking to join us for a season or a long-term career, you can grow at Genuine Canadian Corporation.

Equal Opportunity Employer

Genuine Canadian Corporation is an equal opportunity employer and encourages all interested and qualified candidates to apply. Should you require any kind of accommodation, please do not hesitate to contact us.