Apprentice Store Leader

4 weeks ago

Brampton, Ontario, Canada Indigo Books & Music Inc. Full time
Job Title: General Manager

We are seeking a highly skilled and experienced General Manager to join our team at Indigo Books & Music Inc. As a General Manager, you will be responsible for leading our store team to achieve key results and ensuring all areas of the store are operating efficiently.

Key Responsibilities:
  • Articulate Indigo's mission and strategy, and communicate business goals to the store team.
  • Ensure strategic priorities, sales goals, and profitability targets are met by identifying opportunities to improve sales and customer experience, controlling expenses, and managing inventory and shrink.
  • Act as an advocate for the customer by placing them at the forefront of all decision-making processes.
  • Identify local market trends and competitors to proactively anticipate customer needs and expectations.
  • Embrace and champion technology that creates high-tech and high-touch solutions for Indigo's customers.
  • Lead regular Visual Merchandising Assessments (VMA) and review product flow with a focus on customer experience, driving sales and profitability by allocating resources to support visual changeovers and initiatives.
  • Continually assess staffing levels and lead recruiting and selection of new employees.
  • Own store schedule, open and close store, and manage sales floor.
  • Ensure health and safety of employees and customers is top priority and that store complies with all provincial health and safety policies and procedures.
Requirements:
  • College degree preferred or equivalent job experience.
  • 6+ years of management experience in specialty retail and/or multi-unit retail business environment; experience leading leaders.
  • Ability to be mobile on the sales floor for extended periods of time.
  • Availability to work a flexible schedule, including evenings, weekends, and holidays.
  • Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques.
  • Bilingualism (French/English) is required for all positions in Quebec.
About Indigo:

At Indigo, we are committed to our communities, our customers, and each other. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need.

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