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Pharmacy Support Specialist
3 months ago
Neighbourly Pharmacy is seeking a qualified Pharmacy Assistant to contribute to our operations.
About Us
As Canada's largest and rapidly expanding network of community pharmacies, Neighbourly Pharmacy is dedicated to delivering outstanding patient care. Our team of seasoned professionals is committed to fostering a supportive environment where employees can achieve their career aspirations.
Job Overview
This position reports to the Store Operator/Pharmacy Manager and operates under the guidance of a licensed pharmacist. The primary responsibility is to execute specific dispensing tasks in accordance with provincial regulations and professional standards.
- Full-time position with a commitment of 40 hours per week.
- Standard working hours are Monday to Friday, from 9:00 a.m. to 6:00 p.m.
Key Responsibilities
Dispensing Duties
The pharmacy assistant must operate under the supervision of a pharmacist, ensuring all dispensing activities comply with provincial laws and standards.
- Receive and process written prescriptions from customers.
- Identify and retrieve the correct medication, select appropriate containers, and accurately measure or pour the medication.
- Label prescription containers appropriately.
- Ensure that the original medication container, the contents of the prescription container, and the label are verified and initialed by the pharmacist.
- Proactively contact customers regarding unclaimed prescriptions.
Pharmacy Operations
Assist with various tasks as directed by the pharmacy manager or staff pharmacists, including:
- Maintaining cleanliness and professionalism in all pharmacy areas.
- Ensuring adequate inventory of pharmacy supplies.
- Handling incoming pharmacy calls, with the exception of those meant for the pharmacist.
- Directing all inquiries related to prescriptions, drug information, and other medical queries to a pharmacist.
- Supporting third-party billing processes.
- Organizing schedules for outdated medications.
- Assisting with inventory management.
- Helping with the receipt and organization of pharmaceutical orders.
- Keeping consumer information materials readily available.
- Managing over-the-counter and non-prescription product sections as assigned.
Qualifications & Skills
- Preference for candidates with retail pharmacy experience.
- Experience with Kroll software is advantageous.
- Strong organizational abilities and meticulous attention to detail.
- Capability to work independently and manage multiple tasks effectively.
- Professional demeanor with excellent communication skills for interacting with customers and colleagues.
- Completion of a Criminal Record Check is required due to the sensitive nature of this role.
Experience Required
- Minimum of 1 year as a Pharmacy Assistant.
Benefits Offered
- Comprehensive dental care
- Disability insurance coverage
- Employee assistance programs
- Extended health benefits
- Paid time off
- Discounts on store products
- Vision care options
Work Schedule
- 8-hour shifts
- Daytime hours
- Monday to Friday
- Availability for weekends as required
Neighbourly Pharmacy is committed to equal opportunity employment. We strive to ensure accessibility and fairness for all applicants, staff, and customers. Accommodations are available upon request for applicants with disabilities throughout the recruitment and assessment process.
