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Quality Assurance Specialist

2 months ago

Vancouver, British Columbia, Canada Dew Software Full time
Quality Assurance Engineer

Dew Software is seeking a skilled Quality Assurance Engineer to ensure the quality and reliability of our software products. As a key member of our team, you will play a critical role in developing and executing test plans, identifying and reporting defects, and contributing to the improvement of our testing processes.

Key Responsibilities
  • Develop and execute manual and automated test cases to ensure software quality
  • Create and maintain test plans, test scenarios, and test scripts
  • Identify, report, and track defects, working closely with the development team for resolution
  • Contribute to the continuous improvement of testing processes and methodologies
  • Collaborate with cross-functional teams to define and implement effective testing strategies
Requirements
  • Knowledge & Skills Recommended
  • 3-7 years of experience in testing of Voice/ Video IP based products supporting SIP/H323, SDP, RTP, TCP, UDP protocols, testing of "Unified Communications" applications supported on Android devices e.g. Microsoft Teams, Zoom, or other embedded products
  • Voice/ Video over IP; Android Telephony applications - TCP, UDP networking protocols; IP based Call Servers; Networking Switches and Routers; Embedded devices testing; Agile Methodology
  • Java/ Python/ PERL
  • Test Planning; Software Testing; Jira; Test Rail
  • CCNA/ CCNP
  • Automation QA Engineer
  • Required:
  • • Engineering bachelor's or master's degree in computer science, information systems, or equivalent
  • 6-10 years of hands-on experience in Python based test automation.
  • Strong Python skills focusing on Automation testing / Performance testing.
  • Experience in Unified Communications, VoIP, SIP, or related industries.
  • Experience and understanding of APIs, automation tools, IDE and languages all supporting software testing.
  • Hands-on experience in Gitlab, GitHub or other version control tools.
  • Experience with Jenkins or other CI/CD tools.
  • Experience in testing life cycles including planning, design, execution, and reporting.
  • Strong analytical and problem-solving skills.
  • Experience in working in projects using Agile methodologies such as "SCRUM".
  • Professional working experience in task/content/Defects/Testcase management tools such as Jira/TestRail /Confluence or other tools.
  • Desired:
  • Experience in Microsoft Teams Application testing, Zoom Phone Applications testing or related voice/video calling applications testing.
  • Experience in system validation involving VoIP products/applications/peripherals and hybrid work solutions.
  • Professional working experience in Unix/Linux environments.
  • Knowledge of Docker contains or other VM environments.
  • Experience in applications such as Microsoft Teams, Zoom Rooms, Google Meet or other Video conferencing solutions and products.
  • Good understanding and work experience in Java based test automation.
  • Good understanding and work experience in Call control protocols such as SIP/H.323.
  • Basics Networking knowledge on computer networking systems Hubs/Switches/Routers, TCP/IP, certificate management, IP routing, firewalls, and DNS