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Restaurant Operations Manager

2 months ago

Portage la Prairie, Canada OVER THE COALS RESTAURANT LTD. Full time

**Job Title: Restaurant Supervisor**

At Over the Coals Restaurant Ltd., we are seeking a dedicated and experienced Restaurant Supervisor to oversee the daily operations of our restaurant. If you have a strong background in the food service industry and a passion for delivering exceptional customer experiences, we encourage you to apply.

**Key Responsibilities:**

  • **Supervise and Coordinate Food Preparation Staff**: Oversee the preparation and presentation of menu items, ensuring that all dishes meet our high standards of quality and presentation.
  • **Train and Develop Staff**: Provide guidance and training to food preparation staff on job duties, safety procedures, and customer service standards.
  • **Estimate Ingredients and Supplies**: Accurately estimate ingredient and supply needs to ensure efficient inventory management and minimize waste.
  • **Maintain Quality Control Standards**: Ensure that all menu items meet our quality control standards, and address any issues promptly.
  • **Prepare Budgets and Cost Estimates**: Develop and manage budgets and cost estimates for food, labor, and other operational expenses.
  • **Address Customer Concerns**: Respond promptly and professionally to customer complaints and concerns, ensuring that all issues are resolved to the customer's satisfaction.
  • **Maintain Records and Reports**: Accurately maintain records of stock, sales, and other operational data, and prepare regular reports for management.
  • **Establish Work Schedules**: Develop and manage work schedules for food preparation staff, ensuring that all shifts are adequately staffed and that staff are working efficiently.

**Work Environment:**

  • **Fast-Paced and Demanding**: Our restaurant operates in a fast-paced and demanding environment, requiring attention to detail and the ability to multitask.
  • **Requires Attention to Detail**: Our Restaurant Supervisor must be able to maintain high standards of quality and attention to detail, even in a busy and dynamic environment.
  • **May Involve Repetitive Tasks**: The role may involve repetitive tasks, such as inventory management and record-keeping, but also requires the ability to adapt to changing circumstances and priorities.

**Skills and Attributes:**

  • **Client Focus**: Our ideal candidate will have a strong client focus, with excellent communication and interpersonal skills.
  • **Interpersonal Skills**: The ability to work effectively with staff, management, and customers is essential for this role.
  • **Excellent Communication**: Our Restaurant Supervisor must be able to communicate effectively with staff, customers, and management, both verbally and in writing.
  • **Flexibility**: The ability to adapt to changing circumstances and priorities is essential for this role.
  • **Team Player**: Our ideal candidate will be a team player, with a strong commitment to teamwork and collaboration.
  • **Initiative and Organization**: The ability to take initiative and work independently, while also being part of a team, is essential for this role.

**Benefits:**

  • **Health Care Plan**: We offer a comprehensive health care plan to all our employees.
  • **Wellness Program**: Our wellness program is designed to promote healthy lifestyles and well-being among our staff.