Customer Service Representative

4 weeks ago


Calgary, Alberta, Canada Spence Diamonds Full time
About Spence Diamonds

Spence Diamonds is a proudly Canadian company that has been a leader in the diamond industry for over 40 years. We take shopping for an engagement ring to the next level with our unique approach to cut quality and customer experience.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our customer service team as a Sales Support Associate. As a Sales Support Associate, you will be responsible for providing exceptional customer service, supporting our sales teams during busy periods, and taking customers through our showroom experience.

Key Responsibilities
  • Provide exceptional customer service and support to our customers
  • Offer sales support to our sales teams during busy periods
  • Take customers through our showroom experience and build rapport with clients
  • Inspect and process incoming jewelry repairs
  • Follow up with customers via phone or email regarding their repair orders
  • Complete quality checks and provide completed orders to customers at pickup
  • Answer all phone and email correspondences
  • Cash handling and end of day processing
  • Assist in coordinating the showroom appearance, merchandising, and store tidiness
Requirements
  • 1 year of experience working in a customer service environment
  • Excellent time management skills and ability to prioritize tasks
  • Strong problem-solving and conflict resolution abilities
  • Energetic and outgoing with strong customer relationship skills
  • Excellent verbal and written communication skills
  • Ability to work with a computer and learn new technology and software
  • Minimum availability of 3 days a week, including at least 1 weekend day
What We Offer

At Spence Diamonds, we offer a competitive compensation package, including a starting hourly rate of $17.20. We also offer a variety of benefits, including attractive employee discounts on our products, a range of learning and development resources, and a fun and inclusive work environment.



  • Calgary, Alberta, Canada Circle K Full time

    Customer Service Representative Job DescriptionAt Circle K, we're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing excellent customer service and ensuring a positive experience for our customers.Key Responsibilities:Greet customers and provide a warm...


  • Calgary, Alberta, Canada Circle K Full time

    Customer Service Representative Job DescriptionAt Circle K, we're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing excellent customer service and ensuring a positive experience for our customers.Key Responsibilities:Greet customers and provide a warm...


  • Calgary, Alberta, Canada beBee Professionals Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to provide exceptional support to our clients. The ideal candidate will have a minimum of two years of customer service experience, excellent communication and interpersonal skills, and the ability to work independently. Key responsibilities include responding to customer...


  • Calgary, Alberta, Canada AutoCanada Full time

    Customer Service RepresentativeDCCHail is seeking a Customer Service Representative to join our team in Calgary, Alberta. As a Customer Service Representative, you will be responsible for answering customer calls and providing answers to questions accordingly with respect to their insurance claim(s).Responsibilities:Answer customer calls and provide answers...


  • Calgary, Alberta, Canada Mann International Travel & Tours Ltd. Full time

    Mann International Travel & Tours Ltd. is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients. Your primary duties will include processing money, cheques and credit/debit card payments, tabulating total payment for goods or services...


  • Calgary, Alberta, Canada MOBILE SNAP Full time

    We are seeking a skilled Customer Service Representative to join our team at MOBILE SNAP. As a key member of our customer-facing team, you will be responsible for addressing customer complaints and concerns in a professional and courteous manner.Key ResponsibilitiesAddress customer inquiries and resolve issues in a timely and efficient mannerProvide...


  • Calgary, Alberta, Canada MOBILE SNAP Full time

    Job Title: Customer Service RepresentativeAt MOBILE SNAP, we are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for addressing customer complaints or concerns, arranging for billing for services, and explaining the type and cost of services offered. You will also maintain records and...


  • Calgary, Alberta, Canada Calgary Mercantile Diversified Technologies Full time

    Job Title: Customer Service RepresentativeAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at Calgary Mercantile Diversified Technologies. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, addressing their inquiries, and resolving any issues...


  • Calgary, Alberta, Canada Oldcastle BuildingEnvelope Full time

    Customer Service Role OverviewAs a Customer Service Representative at Oldcastle BuildingEnvelope, you will be responsible for providing exceptional customer service to our clients. This includes communicating positively with plant location managers, co-workers, and sales representatives. You will answer all incoming phone calls, distribute or respond as...


  • Calgary, Alberta, Canada Mr. Handyman Full time

    Customer Service RepresentativeAre you a customer service expert looking for a new challenge? We're seeking a highly organized and detail-oriented individual to join our team as a Customer Service Representative.As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. You will be the...


  • Calgary, Alberta, Canada Staffing Solutions Full time

    Job Title: Customer Service RepresentativeAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at Staffing Solutions. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to inquiries, and resolving issues in a timely and professional...


  • Calgary, Alberta, Canada Circle K Full time

    Customer Service Representative Job DescriptionAt Circle K, we are looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating the cash register, and maintaining a clean and organized store environment.Key Responsibilities:Provide...


  • Calgary, Alberta, Canada Intact Financial Corporation Full time

    At Intact Financial Corporation, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in helping our clients navigate their insurance needs.About the RoleWe're seeking a highly skilled and customer-focused individual to join our Service Centre team. As a Customer Service...


  • Calgary, Alberta, Canada beBee Professionals Full time $30,000 - $45,000

    beBee Professionals in Calgary is looking for a highly motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing top-notch customer service, handling customer transactions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and...


  • Calgary, Alberta, Canada Alberta Ltd Full time

    We are seeking a Customer Service Representative to join our team at Alberta Ltd. The successful candidate will be responsible for operating a cash register, scanning items, and providing excellent customer service.Key ResponsibilitiesOperate cash register and handle customer transactionsScan items and process paymentsProvide exceptional customer service and...


  • Calgary, Alberta, Canada Circle K Full time

    Customer Service RepresentativeAre you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are ever the same? We're looking for a Customer Service Representative to join our team at Circle K!Key Responsibilities:Greet customers and provide a warm welcome to our storeRun...


  • Calgary, Alberta, Canada MOBILE SNAP Full time

    We are seeking a skilled Customer Service Representative to join our team at MOBILE SNAP. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, addressing their inquiries and concerns, and ensuring their satisfaction with our services.Key ResponsibilitiesDevelop Communication...


  • Calgary, Alberta, Canada Circle K Full time

    Customer Service Representative Job DescriptionAt Circle K, we are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Provide excellent customer service,...


  • Calgary, Alberta, Canada Circle K Full time

    Customer Service Representative Job DescriptionAt Circle K, we are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Provide excellent customer service,...


  • Calgary, Alberta, Canada MOBILE SNAP Full time

    We are seeking a skilled Customer Service Representative to join our team at MOBILE SNAP. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients.Key ResponsibilitiesDevelop Communication StrategiesAddress Customer Complaints and ConcernsAnswer Inquiries and Provide Information to...