Community Ambassador
2 months ago
Job Summary
Verve Senior Living is seeking a highly skilled and customer-focused Residential Receptionist to join our team. As a key member of our community, you will be responsible for providing exceptional service to our residents, families, and staff.
Key Responsibilities
- Welcome and greet residents and visitors in a professional and courteous manner.
- Answer and direct telephone calls in a timely and efficient manner.
- Assist with administrative tasks, including data entry, photocopying, and filing.
- Process incoming and outgoing mail, and ensure accurate paperwork flow.
- Implement and maintain systems for tracking guest meals and revenues.
- Communicate effectively with residents, families, and staff, and maintain effective communication with supervisory staff.
- Perform other duties as assigned by the Office Manager or delegate.
Requirements
- Minimum of grade 12 education required.
- Prior experience in a receptionist or clerical role within a hospitality setting is considered an asset.
- Basic bookkeeping experience is preferred.
- Proven typing and general office administration skills.
- Ability to communicate effectively, both written and verbally, in the English language.
- Ability to work with minimal supervision and demonstrates a strong ability to problem solve.
What We Offer
Verve Senior Living offers a dynamic and supportive work environment, with opportunities for professional growth and development. We are committed to providing exceptional service to our residents and families, and we are seeking a team member who shares our values and commitment to excellence.
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