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Customer Service Ambassador

4 weeks ago


Lloydminster, Canada MasterBUILT Lloydminster Lodging Ltd Full time

We are seeking a skilled Customer Service Ambassador to join our team at Microtel Inn & Suites Lloydminster. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and enjoyable.

Key Responsibilities:

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Answer telephone and relay telephone calls and messages
  • Contact customers to deliver requested wake-up calls

Requirements:

  • Secondary (high) school graduation certificate
  • Excellent oral communication skills
  • Ability to work in a fast-paced environment
  • Attention to detail

What We Offer:

  • Dental plan
  • Health care plan
  • Permanent employment
  • 30-40 hours of work per week