Branch Operations Manager

5 days ago


Richmond Hill, Ontario, Canada Royal Bank of Canada> Full time
Job Summary

Royal Bank of Canada is seeking a highly skilled Branch Operations Manager to join their team in Richmond Hill. As a key member of the branch management team, this individual will be responsible for providing operational and administrative support to ensure the smooth functioning of the branch.

Key Responsibilities
  • Implement the Branch Director's vision and ensure the branch is efficiently and effectively managed.
  • Manage daily administrative operations, including approval of transactions, verification of documentation, and account openings.
  • Assist with training new branch support staff and coordinate ongoing training initiatives.
  • Ensure compliance and internal control requirements are met.
  • Manage branch technology access, setup, and troubleshooting.
  • Oversee sales support within the branch.
Requirements
  • Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH).
  • Meticulous attention to detail and excellent time management skills.
  • Exceptional written and verbal communication skills.
  • A professional approach to all situations to create a positive working environment.
  • Ability to complete duties independently seeking out own answers and solutions.
What We Offer
  • A comprehensive Total Rewards Program including bonuses and flexible benefits.
  • Leaders who support your development through coaching and managing opportunities.
  • Ability to make a difference and lasting impact.
  • Work in a dynamic, collaborative, progressive, and high-performing team.
  • A world-class training program in financial services.
Job Skills

Customer Service, Customer Service Management, Decision Making, Interpersonal Relationship Management, Investment Performance Measurement, Operational Delivery, Process Improvements, Risk Management, Time Management, Treasury Management

Additional Job Details

Employment Type: Full time

Platform: WEALTH MANAGEMENT

Job Type: Regular

Pay Type: Salaried

Inclusion and Equal Opportunity Employment

Royal Bank of Canada is committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients, and communities.



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