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Shop Operations Manager

2 months ago


Abbotsford, British Columbia, Canada Saab Prints & Graphics Ltd. Full time
About the Role

We are seeking a highly skilled and experienced Shop Operations Manager to join our team at Saab Prints & Graphics Ltd. As a key member of our management team, you will be responsible for the overall direction and control of our retail store operations.

Key Responsibilities
  • Operational Leadership: Provide strategic leadership and direction to our store operations, ensuring that all aspects of the business are running smoothly and efficiently.
  • Staff Management: Manage and supervise a team of staff, providing guidance, support, and training to ensure that they have the skills and knowledge required to perform their duties effectively.
  • Customer Service: Ensure that our customers receive exceptional service, responding promptly to their needs and resolving any issues that may arise.
  • Merchandise Management: Oversee the selection, procurement, and display of merchandise, ensuring that our store is well-stocked and visually appealing.
  • Marketing and Promotion: Develop and implement marketing strategies to promote our products and services, increasing sales and revenue.
  • Financial Management: Manage the store's budget, monitoring expenses and revenues to ensure that we are operating within our means.
  • Green Initiatives: Implement and maintain environmentally friendly practices in our store operations, reducing our carbon footprint and promoting sustainability.
  • Support for Diversity and Inclusion: Foster a welcoming and inclusive work environment, providing training and support to ensure that all employees feel valued and respected.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 2 years to less than 3 years of experience in a retail management role
  • Skills: Strong leadership and management skills, excellent communication and customer service skills, ability to work independently and as part of a team, proficiency in Microsoft Office and other relevant software
Work Environment

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and experienced retail professional looking for a new challenge, we encourage you to apply for this exciting opportunity.