Gaming Operations Associate

2 months ago


Milton, Ontario, Canada CB Canada Full time

Job Summary

Cashier/Count Specialist at CB Canada

Job Description

We are seeking a highly skilled Cashier/Count Specialist to join our team at CB Canada. As a key member of our gaming operations team, you will be responsible for managing the care, control, transfer, and balancing of financial assets at our gaming site.

Key Responsibilities

  • Customer Service: Provide exceptional customer service to patrons, handling cash and voucher transactions with professionalism and accuracy.
  • Cash Handling: Count, organize, and secure storage of cash and cash equivalents, ensuring accurate and efficient transactions.
  • Counting and Balancing: Verify and reconcile cash and cash equivalents before and after counts, ensuring accuracy and compliance with regulations.
  • Reporting and Compliance: Report suspect cash and cash equivalents, and comply with all applicable laws, policies, and procedures.
  • Team Collaboration: Work collaboratively with internal customers to provide excellent service and support.

Requirements

  • Education: Secondary school diploma required.
  • Experience: One or more years of experience in customer service and handling cash, preferably in a high-volume environment.
  • Skills: Strong knowledge of cash, foreign currency, and other settlement types, as well as excellent communication, multi-tasking, organizational, analytical, and problem-solving skills.
  • Registration: Ability to obtain registration as a category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario (AGCO).

What We Offer

CB Canada is committed to diversity, equity, and inclusion, and we welcome all qualified applicants to apply. We accommodate people with disabilities throughout the recruitment and selection process and encourage applicants to advise Human Resources in advance if an accommodation is required.



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