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Client Service Representative

2 months ago

Toronto, Ontario, Canada THE BANK OF NEW YORK MELLON CORPORATION Full time
{"title": "Intermediate Representative, Client Processing", "description": "Unlock Your Potential in Client Processing

At BNY Mellon, we're seeking a talented Intermediate Representative, Client Processing to join our Client Processing team. This role is located in ON, Canada– Hybrid.

In this role, you'll make an impact in the following ways:

  1. Apply your expertise and judgment to provide quality client service and support to internal and external clients, including phone interaction, problem resolution, transaction processing, reconciliations, and accounting services.
  2. Perform a variety of operational tasks, including processing updates to client accounts or company records and interpreting and handling exceptions.
  3. Investigate and correct errors in client accounts.
  4. Conduct independent analysis and policy interpretation.
  5. Be responsible for reconciliations, including reconciling cash breaks, position differences, and gathering and compiling data.

To be successful in this role, we're seeking the following:

  • Bachelor's degree preferred.
  • Years of total work experience preferred. Experience in brokerage processing preferred.

At BNY Mellon, our inclusive culture speaks for itself. We're proud to be recognized for our commitment to diversity and inclusion.

Our Benefits:

BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.

", "lang_code": "en"}