Representative, Client Service Representative

2 months ago

Toronto, Ontario, Canada CIBC Full time

About the Role

We are seeking a talented and passionate professional to join our team as a Client Service Representative. As a key member of our Client Service team, you will play a critical role in delivering exceptional client experiences and building strong relationships with our clients.

Key Responsibilities

  • Client Engagement - Provide exceptional client service by responding to client inquiries, resolving issues, and proactively identifying opportunities to enhance client relationships.
  • Problem-Solving - Listen to client concerns, ask questions, and take ownership of resolving client issues in a timely and professional manner.
  • Technology Expertise - Develop expertise in our technology platforms and tools to provide clients with innovative solutions to meet their financial needs.

Requirements

  • Client Focus - Prioritize client needs and deliver exceptional service to meet their expectations.
  • Results-Oriented - Motivated by achieving results and delivering high-quality work.
  • Collaborative - Work effectively with colleagues to achieve team goals and objectives.
  • Adaptable - Embrace change and adapt to new situations and challenges.
  • Continuous Learning - Commit to ongoing learning and development to enhance skills and knowledge.
  • Values-Driven - Demonstrate a strong understanding of our values and behaviors, and embody them in your work.

About CIBC

CIBC is a leading financial institution that values diversity, equity, and inclusion. We offer a dynamic and supportive work environment that fosters growth and development. As a Client Service Representative, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional client experiences.

What We Offer

  • Competitive Compensation - Receive a competitive salary and bonus structure.
  • Opportunities for Growth - Develop your skills and knowledge through ongoing training and development programs.
  • Collaborative Work Environment - Work with a talented team of professionals who share your passion for delivering exceptional client experiences.
  • Recognition and Rewards - Receive recognition and rewards for your contributions to the team and the organization.

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