Global Health Director
2 weeks ago
Global Health Director
**Job Summary**
We are seeking a highly skilled Global Health Director to lead our global provider network strategy, ensuring high-quality service delivery and financial outcomes. As a key member of our team, you will be responsible for developing and implementing a global network operating model, establishing best-in-class processes and protocols to deliver exceptional customer experiences.
**Key Responsibilities**
* Develop and execute a global provider network strategy to drive quality, performance, and financial outcomes
* Lead the creation of a Global Network Operating Model, establishing best-in-class processes and protocols
* Manage all functions across the global provider network to ensure quality control, medical governance, and customer experience
* Formulate strategies and continuous improvements to ensure Global Network Management (GNM) is strategically aligned with our Global Operating Model and Cover-More Group's vision and roadmap
* Manage OPEX for global network teams, including audits, travel, conferences, and consultancy expenses
* Collaborate with Risk and Compliance, and Medical leadership teams to maintain and improve compliance and risk frameworks
* Establish productive relationships with network leaders and teams globally to create consistency in delivery, execution, and engagement
* Offer solutions to provider network issues affecting or potentially affecting customer delivery or other WTP members
**Requirements**
* Proven experience in managing operational teams across multiple sites
* Successful track record of network service delivery
* Strong industry experience, or equivalent
**What We Offer**
* Competitive salary and benefits package
* Opportunity to work with a global team of experts
* Comprehensive onboarding program and ongoing professional development opportunities
* Flexible working arrangements, including 2 days in the office and 2 days working from home
* Company subsidised pension and health insurance
**About Us**
We are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts, and customer service professionals. We are dedicated to helping our employees reach their full potential through a supportive work environment that encourages growth and diversity.
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