Program Manager

4 weeks ago

Castlegar, Canada WJS Canada Full time
Job Summary

We are seeking a highly skilled and experienced Program Coordinator to join our team at WJS Canada. The successful candidate will be responsible for recruiting, screening, hiring, and evaluating the performance of program managers, as well as monitoring the service delivery of staff and professionals to ensure quality of care.

Key Responsibilities
  • Recruit, screen, hire, and evaluate the performance of program managers in compliance with established policies and objectives.
  • Monitor the service delivery of staff, professionals, volunteers, and other individuals involved in front-line work to ensure quality of care.
  • Coach and mentor managers, and lead and participate in team-building activities.
  • Manage complex program and public relations issues.
  • Attend meetings of the provincial management group.
  • Participate in establishing operational procedures, rules, and standards relating to employees, financial disbursements, and accounting requirements.
  • Coordinate and monitor outcome evaluation, quality improvement, and safety protocols and procedures.
  • Contribute to developing agency policies and procedures by participating in agency planning, policy-making, and other committees.
  • Develop and establish standards and accountability/control mechanisms for assigned areas of responsibility.
  • Ensure programs and managers comply with policies, procedures, and values of the agency, and use best practices when supporting persons served.
  • Ensure all professional, licensing, and/or other accreditation requirements meet legal, regulatory, and other requirements.
  • Establish and implement short- and long-term goals, objectives, and operating procedures.
  • Lead in the development of new programs and services through proposals, changes to existing programs, and/or collaboration with community partners.
Requirements
  • A degree in one of the humanities, social sciences, or a related field.
  • Three to five years of experience in a similar management or human resources generalist position.
  • Specific experience with financial and human resource management.
  • Current WCB Occupational First Aid, Level 1, and CPR certificates.
  • Experience with basic sign language and/or alternative communication strategies training or experience an asset.
  • Valid Class 5 Driver's License and clean driver's abstract with a reliable, safe vehicle (including appropriate insurance).
  • A physician's note confirming suitability, including a negative tuberculosis screening test.
  • Knowledge of MCFD (Ministry of Children and Family Development), CLBC (Community Living BC), Aboriginal Operational Practice Standards and Indicators, and Child Care Licensing Regulations.

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