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Sales Team Lead

2 months ago

Revelstoke, Canada Shell Canada Full time
About the Role

We are seeking a highly skilled Sales Team Lead to join our team at Shell Canada. As a Sales Team Lead, you will be responsible for supervising a team of sales staff and ensuring the smooth operation of our retail store.

Key Responsibilities
  • Team Supervision
    • Supervise and coordinate the activities of sales staff, ensuring they are meeting sales targets and providing excellent customer service.
    • Assign sales staff to duties and tasks, ensuring the store is running efficiently.
  • Merchandise Management
    • Order merchandise and manage inventory levels to ensure the store is well-stocked and visually appealing.
    • Authorize returns and exchanges, ensuring customer satisfaction.
  • Reporting and Analysis
    • Prepare reports on sales volumes, merchandising, and personnel matters, providing insights for business improvement.
  • Customer Service
    • Resolve customer complaints and issues, ensuring a positive customer experience.
  • Store Operations
    • Establish work schedules and manage cash handling procedures.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 7 months to less than 1 year of experience in a retail sales environment.
  • Skills
    • Excellent communication and interpersonal skills.
    • Ability to multitask and prioritize tasks.
    • Strong problem-solving and analytical skills.
    • Ability to work in a fast-paced environment.
Working Conditions
  • Work Setting
    • Retail business environment.
  • Physical Demands
    • Combination of sitting, standing, and walking.
    • Standing for extended periods.
    • Bending, crouching, and kneeling.
What We Offer
  • Work Environment
    • Dynamic and fast-paced retail environment.
  • Compensation and Benefits
    • Competitive salary and benefits package.