Retail Store Team Lead

3 weeks ago


Revelstoke, Canada Esso Full time

Job Summary: We are seeking a highly skilled Retail Store Team Lead to join our team at Esso. As a key member of our retail operations team, you will be responsible for overseeing the day-to-day activities of our retail store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:

  • Assign sales workers to duties and oversee their performance
  • Hire, train, and develop staff to meet business needs
  • Order merchandise and manage inventory levels
  • Establish work schedules and ensure efficient store operations
  • Prepare reports on sales volumes, merchandising, and personnel matters
  • Resolve customer complaints and supply shortages
  • Organize and maintain a clean and safe store environment

Requirements:

  • Secondary (high) school graduation certificate
  • 1 to less than 7 months of experience in a retail environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

Work Environment:

  • Retail business setting
  • Combination of sitting, standing, and walking
  • Standing for extended periods

Personal Suitability:

  • Client focus and excellent customer service skills
  • Efficient interpersonal skills and ability to work in a team
  • Excellent oral communication and organizational skills


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