SAP Business Analyst O2C

4 days ago


Oakville, Ontario, Canada Aliaxis Full time
Job Summary

We are seeking a highly skilled Order-to-Cash Business Analyst to join our IT Business Partner team in Oakville. As a key member of our team, you will collaborate closely with business users, vendors, customers, and project team members to support application implementation projects, with a focus on SAP.

This pivotal role will be instrumental in driving a transformative ERP implementation. You'll work alongside a dedicated and enthusiastic team, gaining invaluable experience and expertise in a collaborative and innovative environment.

Key Responsibilities
  1. Build and develop collaborative relationships with business users, vendors, customers, project team members, and management leaders to ensure seamless communication and project success.
  2. Analyze and document clear functional requirements through analysis of current state systems and related programs and functions, and work with the development team or external suppliers to transfer them into technology solutions.
  3. Validate data migration for various current state systems into future state to ensure accurate and efficient data transfer.
  4. Identify, troubleshoot, and coordinate support for errors and issues reported and escalated from Sales/Customer Service teams.
  5. Suggest improvements to systems and process solutions to improve efficiency in operations and enhance the customer experience.
  6. Provide or support ongoing training and change management efforts to ensure a smooth transition and adoption of new systems and processes.
  7. Take initiative to assess and enhance the customer experience at all touchpoints to drive business growth and success.
  8. Advocate change or improvements for the business with new capabilities or functionality within systems to stay ahead of the competition.
  9. Coordinate or participate in User Acceptance Testing sessions for confirmation of requirements implementation prior to deployment.
Qualifications & Experience
  1. 3 or more years of relevant work experience in a similar field and/or industry.
  2. BA/BS in computer science, Information Technology, or related major.
  3. Deep understanding of SAP S4/HANA modules, business analysis techniques, and system configuration.
  4. Minimum 1 end-to-end life cycle SAP S4 Implementation experience related to OTC.
  5. ERP experience supporting Order-To-Cash (OTC) relative processes (ie. Order Entry, Inquiry, etc.).
  6. Solid understanding of relative Master Data (Customer, Product, Pricing) setup.
  7. Strong logical thinking, analytical and problem-solving skill.
  8. Detail-oriented in maintaining applications documentation.
  9. Strong understanding of IS Methodologies, processes, and practices.
  10. Excellent communication and presentation skills.

IPEX is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability. Accommodation requests are available to candidates taking part in all aspects of the selection process for IPEX jobs. To request an accommodation, please contact HR at #LI-MD3 #LI-Hybrid



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