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Restaurant Operations Supervisor

3 months ago

Courtenay, British Columbia, Canada A&W Full time
Job Overview

We are seeking a dedicated and skilled Assistant Manager for our restaurant operations. This role is crucial in ensuring smooth daily activities and maintaining high standards of service.

Employment Details
  • Job Type: Permanent
  • Working Language: English
  • Work Hours: 30 to 40 hours per week
Qualifications
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years in a similar role
Key Responsibilities
  • Assess and enhance daily operations
  • Adjust food preparation techniques and pricing in line with budgetary constraints
  • Track revenue to manage labor costs effectively
  • Oversee staff performance and provide guidance
  • Organize and plan daily operational tasks
  • Recruit and train new staff members
  • Establish staff schedules and manage workloads
  • Define service offerings and implement operational protocols
  • Calculate costs for products and services
  • Maintain and organize inventory levels
  • Address customer inquiries and resolve complaints
  • Deliver exceptional customer service
Work Environment
  • Fast-paced atmosphere
  • Ability to work under pressure
  • Manage tight deadlines
  • Prolonged periods of standing
Personal Attributes
  • Strong client focus
  • Effective interpersonal skills
  • Excellent verbal communication
  • Adaptability and flexibility
  • Team-oriented mindset
Additional Benefits
  • Parking facilities available
Inclusivity and Support

We are committed to creating an inclusive environment and provide various supports for individuals with disabilities, newcomers, youth, veterans, Indigenous people, mature workers, and visible minorities.

Our initiatives include mentorship programs, cultural competency training, and resources for professional development, ensuring a welcoming workplace for all.