Service Delivery Manager
2 weeks ago
**Job Summary**
GardaWorld is seeking a seasoned Service Delivery Manager to drive operational efficiency and strategic initiatives. As a key member of our team, you will be responsible for leading daily operations, developing streamlined processes, and fostering a culture of innovation.
**Key Responsibilities:**
- Lead daily operations to meet productivity targets and quality standards.
- Develop and implement process improvements to enhance efficiency.
- Collaborate with cross-functional teams to synchronize efforts and optimize resource allocation.
- Monitor performance metrics, analyze data, and implement improvements to enhance operational effectiveness.
- Foster a culture of teamwork, accountability, and continuous improvement among team members.
- Resolve operational challenges swiftly and effectively, ensuring minimal disruption to workflow.
**Requirements:**
- Post-secondary education or equivalent work experience.
- A minimum of 1-3 years of direct management experience.
- Strong leadership skills with a track record of building high-performing teams.
- Exceptional analytical and problem-solving abilities.
- Excellent communication and interpersonal skills.
- A strategic mindset with the ability to drive results in a dynamic environment.
**Accommodations are available upon request to support your participation during all stages of the recruitment process.**
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