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Service Delivery Operations Manager

2 months ago

Thunder Bay, Ontario, Canada GardaWorld Full time
Job Summary

GardaWorld is seeking a seasoned Service Delivery Manager to oversee the day-to-day operations of our organization. As a key member of our team, you will be responsible for driving strategic initiatives, optimizing processes, and ensuring seamless execution of our business objectives.

Key Responsibilities
  • Operational Leadership: Provide strategic guidance and oversight to ensure the effective execution of our business operations.
  • Process Improvement: Develop and implement streamlined processes to enhance efficiency, productivity, and quality standards.
  • Team Management: Foster a culture of teamwork, accountability, and continuous improvement among team members.
  • Performance Monitoring: Analyze data and implement improvements to enhance operational effectiveness.
  • Problem-Solving: Resolve operational challenges swiftly and effectively, ensuring minimal disruption to workflow.
Requirements
  • Education: Post-secondary education or equivalent work experience.
  • Experience: A minimum of 1-3 years of direct management experience.
  • Leadership Skills: Strong leadership skills with a track record of building high-performing teams.
  • Analytical Skills: Exceptional analytical and problem-solving abilities.
  • Communication Skills: Excellent communication and interpersonal skills.
  • Strategic Mindset: A strategic mindset with the ability to drive results in a dynamic environment.
Employment Details
  • Employment Type: Permanent
  • Location: Thunder Bay International Airport (YQT)