Client Flow Operations Supervisor

4 weeks ago

Iqaluit, Nunavut, Canada Government of Nunavut Full time

Department: Health

Community: Iqaluit

Housing: Subsidized staff housing available

Reference Number: KW

Salary: $89,483 to $101,569 per year, 37.5 hours/week

Northern Allowance: $16,008 per year

Type of Employment: Indeterminate

Union Status: This position is included in the Nunavut Employees Union

Expiry Options: Open until filled

This employment opportunity is open to all applicants.

The Government of Nunavut has been recognized as one of Canada's Best Diversity Employers and is committed to fostering a vibrant and inclusive workforce.

Position Overview: Reporting to the Nurse Manager Clinics, the Supervisor of Client Flow is tasked with overseeing the daily operations of the Clinics. Key responsibilities include:

  1. Managing the scheduling of support staff.
  2. Providing orientation and training for new support personnel.
  3. Ensuring the proper handling of time-sensitive clinical samples and specimens.
  4. Preparing requisitions for the procurement of supplies and equipment while adhering to budget constraints.
  5. Handling payroll preparation and submission to the Manager.
  6. Maintaining documentation related to leave and attendance.

Qualifications: The ideal candidate will possess a Licensed Practical Nursing (LPN) diploma from an accredited institution, complemented by two years of experience in medical office or clinic settings, including at least one year in a supervisory role. Candidates must be eligible for registration with the College and Association of Nurses of the Northwest Territories and Nunavut (CANNN). Current Basic Life Support (BLS) certification and annual recertification are mandatory.

This role is classified as Highly Sensitive, necessitating a satisfactory Criminal Record Check and a clear Vulnerable Sector Check.

Additional Requirements: COVID-19 vaccination is a mandatory condition of employment. Proof of vaccination must accompany the application.

The Official Languages of Nunavut are Inuktut, English, and French. Applicants are encouraged to submit their resumes in any of these languages. Proficiency in multiple official languages is considered an asset, along with knowledge of Inuit culture and experience in a northern cross-cultural environment.

Acceptable combinations of education and experience may be considered. We welcome applications from individuals with equivalent qualifications.

Incentives: Recruitment bonuses for full-time, permanent Licensed Practical Nurses (LPN) include financial incentives at various milestones of service, with a two-year return of service requirement.

Note: An eligibility list may be established to fill future vacancies.

Application Process: Please visit the Government of Nunavut website to apply for this position and submit your resume and cover letter in one file.

  • The Government of Nunavut prioritizes creating a representative workforce; therefore, preference will be given to Nunavut Inuit who self-identify as enrolled under the Nunavut Agreement.
  • Current employees on probation must obtain written authorization from their department's deputy head to apply.
  • Possession of a criminal record may not disqualify candidates; an assessment will be made based on the position's requirements.
  • Applicants may submit their resumes in any of the Official Languages of Nunavut.
  • Only candidates selected for an interview will be contacted.
  • Candidates with foreign post-secondary education credentials must have their qualifications assessed through a recognized Canadian institution.

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