Phlebotomy Specialist

4 weeks ago


Thunder Bay, Ontario, Canada Canadian Blood Services Full time

Job Summary:

CANADIAN BLOOD SERVICES is seeking a Regular part-time Plasma Associate to join our dynamic Collections Operations Ont team.

The Collections Operations Ont team is responsible for supporting Canadian Blood Services by collecting plasma in a safe manner to enable safe products which save lives every day. In this role, you will be responsible for performing assigned duties associated with the plasma donation and production process as defined by standard operating procedures. You will participate in projects/continuous improvement initiatives that contribute to the success of the program. You will also act as an ambassador of the program to promote and contribute to a collaborative and customer-centric work environment.

Key Responsibilities:

  • Leverage your excellent customer service skills to promote a positive experience for donors throughout the collection process and take initiative to ensure that donors are engaged, and their needs are met.
  • Utilize your superior interpersonal and communication skills to greet and assist all plasma donors as they progress through the donation process in an engaging and positive manner.
  • Apply your experience and training in phlebotomy to perform venipuncture according to established standards, monitoring donors for safety and comfort, and providing post-donation care and instruction.
  • Ensure completeness of information in our IT system for products, when completing the labelling process for products, and when preparing products for freezing, centrifuging and shipment to our testing facilities.
  • Contribute to the framework of continuous improvement and implementation of best practice standards with the team.

Requirements:

  • Completion of post-secondary education in a relevant discipline from a recognized institution, preferably in science/health-related fields of study.
  • Completion of an accredited training program in phlebotomy is an asset.
  • Minimum 3 years of progressive experience working with the public, particularly in a high customer-focused environment.
  • Basic computer skills and the ability to learn new systems and programs. Previous knowledge of Microsoft Word and Outlook are considered assets.
  • Knowledge of and experience working with current Good Manufacturing Practices.

What We Offer:

  • Payment in lieu of vacation
  • Payment in lieu of holidays
  • Comprehensive group health, dental and vision benefits for you and your family
  • Payment in lieu of benefits
  • Premiums paid according to the collective agreement
  • Defined benefit pension plan.
  • Employee discounts, wellness program, professional resources.

Physical Requirements:

  • Ability to lift weight up to 10 kg (22 lbs.)

This position must meet the Trustworthiness and Reliability Verification requirements of the Canadian Nuclear Safety Commission and is subject to criminal records and employment verification checks.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada's population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

How to Apply:

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add and to your safe senders list.

Applicants who require accommodation should discuss their needs with us.


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