Application Support Specialist

2 months ago


Mississauga, Ontario, Canada Canada Cartage Group Full time
Job Title: Application Support Specialist

Canada Cartage Group is seeking an experienced Application Support Specialist to join our team. As a key member of our IT department, you will play a critical role in ensuring the smooth operation of our transportation systems and applications.

Key Responsibilities:
  • Provide technical support for our transportation applications, including troubleshooting and resolving issues in a timely manner.
  • Administer the portfolio of transportation applications, ensuring they are updated and functioning at an acceptable performance level.
  • Collaborate with the Infrastructure, IT Security, and DBAs teams to ensure the applications and environments are secure and performing optimally.
  • Continuously drive improvements within the support processes, identifying opportunities for automation and simplification.
Requirements:
  • 5+ years of experience in application support, business analysis, or a related field.
  • Strong analytical skills and ability to work with multiple systems and processes.
  • Experience working in the supply chain industry, with a good understanding of the business lifecycle managed within our applications.
  • Ability to support multiple initiatives concurrently, balancing support and projects, and recognizing the importance of prioritization.
  • Understanding of API, EDI, and integrations within warehousing.
  • Technical competence with MS Office suite of products.
  • Post-secondary degree in an analytical specialization or equivalent practical experience.
Perks:
  • Discounted hotels, car rentals, entertainment, gym memberships, phone plans, and electronics.
  • Fun events throughout the year, like summer barbeques and driver-appreciation week.
  • We give back to the communities in which we operate by volunteering and donating to local charities.
  • Canada Cartage has been recognized as one of Canada's Top Fleet Employers for 8 years in a row.


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