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Supervisor - Food Service Operations

2 months ago

Halifax, Nova Scotia, Canada Lealin Ltd - McDonalds Restaurant Full time
Job Summary

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Lealin Ltd - McDonalds Restaurant. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service team, ensuring that our customers receive exceptional service and high-quality food products.

Key Responsibilities
  • Team Management: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that they are working efficiently and effectively.
  • Quality Control: Establish methods to meet work schedules, requisition food and kitchen supplies, and ensure that food and service meet quality control standards.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures, and provide ongoing coaching and feedback to improve performance.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner, ensuring that their needs are met and exceeded.
  • Administrative Tasks: Maintain records of stock, repairs, sales, and wastage, and establish work schedules to ensure that the team is working efficiently.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a food service environment.
  • Work Environment: Fast-paced environment with a focus on customer service and quality food products.
  • Work Setting: Fast food outlet or concession.
  • Work Conditions and Physical Capabilities: Standing for extended periods, attention to detail, and ability to work under pressure.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for advancement and professional growth within the company.
  • Collaborative Team Environment: A collaborative team environment with a focus on customer service and quality food products.